Fleet Dispatcher

Utopian Professional Recruitment are delighted to be working with our rapidly growing Glasgow based client who are looking to expand their team with a Fleet Dispatcher.

This opportunity would suit someone with excellent customer service skills and confidence on the phone. This is a great opportunity for someone to grow a growing scale-up business in Glasgow in its infancy with plenty of room to progress within a young and friendly team.

This role operates with varying shifts including weekends and nights.

Your key responsibilities will include:

• Coordinate and dispatch drivers effectively to provide a fast and smooth service to customers.
• Effectively communicate with drivers to ensure they understand their deployment.
• Ensure the fleet is operational and lease with maintenance around any issues.
• Ensure the fleet is stocked accordingly.
• Deal with conflict resolution and handle complaints well.
• Attend occasional client meetings.
• Attend events to represent the company.
• Various administrative duties, including updating schedules, logging calls, managing dispatch-related data, and maintaining records of fleet and inventory.
• Use multiple different software programmes

To be considered for this opportunity, our client requires the following background / experience:

• Strong customer service experience
• Strong Microsoft Office skills are required.
• Friendly and professional telephone manner
• Customer relationship management experience.
• Someone who thrives in a team-oriented environment and is willing to contribute to the overall success of the company.
• Strong attention to detail and ability to manage multiple tasks.
• Comfortable working in a fast-paced, ever-changing environment.
• Driving license and car due to the shift patterns

Reward

• Competitive salary starting at £26,000
• A supportive and friendly team environment.
• Opportunities for career progression in a growing company.
• Training and development to enhance your skills.
• Extra Day off on Birthday

Next Steps

For further information, please apply by emailing your CV to Utopian Recruitment ASAP. Our client is looking to interview and recruit for this position as soon as possible.

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Whilst Utopian Professional Recruitment strives to get in touch with all our applicants, it isn’t always possible. If you have not heard back from us within 5 working days after sending us your CV unfortunately you have not been shortlisted for this position.

Equal Opportunities

Utopian Professional Recruitment is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.