Flow Co-ordinator

The Role

An exciting opportunity has arisen for the role of Patient Flow Co-ordinator in our clinical site team.

The purpose of the Flow Co-ordinator's role is to ensure that patients have a seamless journey and discharge and that the patient's pathway is effectively managed across site.

We are looking for a motivated and enthusiastic individual to join our dynamic team to contribute to high quality patient experience. You will play a pivotal role in supporting the Ward managers and Charge nurses to support patient pathways from admission to discharge/ transfer.

We are looking for a, caring and compassionate person who would like to make a difference to our complex patient group.

Main duties of the job

The flow coordinator is responsible for liaising with Emergency Department, and other Clinical site coordinators and receiving areas to ensure effective communication about capacity is maintained and appropriate early escalation is facilitated.

It is desirable that the applicant has recent experience in a health environment. The applicant must be computer literate. The applicant must be able to work flexibly and prioritise workload effectively, and use own initiative in certain work related issues.

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we'll need you to bring

• SVQII in healthcare or working towards, or equivalent experience working in a caring environment/role.
• Postholder will require to have worked in a busy acute setting.
• Postholder will require knowledge of office packages and data analysis systems.
• Ability to work with people and as part of a multidisciplinary team.
• Effective written and verbal communication skills.
• Ability to carry out assigned tasks effectively in a busy environment.

It would be great if you also have

• Worked in patient flow with bed management team
• Understanding of patient flow from admission through to discharge
• Knowledge of the organisation of discharge transport
• Ability to work under pressure and in a ever changing environment
• Ability to work without direct supervision
•  Post holder will decide when to escalate potential breaches of target waiting time to bed manager/nursing/medical staff
• GCSE English or equivalent

Contract type

• Permanent
• Part Time
• 34.1 hours
• Please note this is a part time post and the salary for this position will be pro-rata.

Location and Working Pattern

• This role will be based in the Flow Team within University Hospital Monklands.
• The working pattern for this role 3/7 including weekends rotational.

Looking to find out more?

If youre looking to find out more, then we would love to hear from you!

Please contact Alister Anderson, Senior Charge Nurse Clinical Site Coordinator at alister.anderson@lanarkshire.scot.nhs.uk

For enquiries regarding the application form or recruitment process, please contact Tracy Watson, Recruitment Administrator at tracy.watson@lanarkshire.scot.nhs.uk (Please remember to include the job title and reference number in your email)

Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshires benefits include:

• A minimum of 27 days annual leave increasing with length of service
• A minimum of 8 days of public holidays
• Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
• Paid sick leave increasing with length of service
• Occupational health services
• Employee counselling services
• Work-life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

Further Information

For more information on the role, please refer to the Job Description. If youre looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.