To support their line manager and the other members of the North Business Unit in the delivery of the existing FM contracts. REPORTS TO: The operative shall report directly to the Operations Manager RESPONSIBILITIES: To ensure the satisfactory performance and further development of all tasks for which he/she is responsible including:

• Compliance with contractual requirements.
• Supporting client satisfaction and quality of service.
• Identifying and proposing innovations to improve service delivery
• Ensuring the company systems are implemented in a manner, which fully complies with all legal, qualitative, health, safety and environmental standards and other relevant guidance.
• Delivery of works as directed by their line manager to ensure satisfactory quality levels.
• Developing competency levels through a commitment to continuing professional development.
• To maintain a driving licence to remain mobile at all times.
• Responsible for carrying out PPM & reactive tasks across site
• Emergency lighting testing
KEY DUTIES: The operative will be expected to carry out the following tasks which should not be assumed as exhaustive,
• Ensure allocated tasks are completed to a high standard and in accordance with the monthly PPM task allocation and clients' requirements.
• Provide assistance to the North Business Unit engineers as required with regards to Planned & Reactive services.
• Ensuring compliance of any contractors on site and monitoring RAMS.
• Monitoring logbooks on site are completed on sites after any PPM Reactive works are carried out.
• Ensure timesheets and work reports are completed by FES engineers whilst on site
• Report issues raised by client/contractors/FES Engineers to line manager
• Monitor and ensure compliance on Maximo
• Induct and supervise Contractors on site
• This list is not exhaustive, and you may be asked to perform other duties within the scope of the contract.
• Liaise with the client daily
• Maintain a record of deliveries and mail to site
• Attend weekly planning meetings with client
  
  Practical experience in a similar role.
• A Full driving licence.
• Understanding of asset management principals and maintenance techniques.
• Understanding of planned and reactive services.
• A pro-active attitude.
• Excellent verbal communication skills and ability to form working relationships.
• IT proficient in Excel and Word
• The ability to form relationships with clients and to exceed customer expectation.
• Approachable demeanour and a demonstrable commitment to team working through flexible working hours.
• A knowledge of Health & Safety requirements.
• A commitment to continuing professional development.
• Excellent record keeping
  
  Salary will be negotiable, and agreement will be dependent on qualifications and experience. 32 Days holidays including bank holidays.
Hours of work will normally be Mon - Fri: 08.00 - 18.00 (45 hrs) although this may be varied from time to time depending on the needs of the company.