Working at our Forest Retreat, the heart of our location, you'll provide a warm welcome to guests checking in for their holiday. You will serve food and drinks in our café, bar, and restaurant, as well as handle retail duties in our on-site shop. In this role you must deliver exceptional customer service, ensuring every guest enjoys the perfect Forest Feeling experience.

Our ideal Food and Beverage Assistant is articulate and approachable. You put our guests at the heart of everything you do and have a helpful, positive personality. Passionate about all the little details that make a holiday great is what makes our guests return time and time again.

We're looking for someone with:

Experience in a fast-paced F&B or retail environment.
A friendly, positive, and helpful attitude.
Passion for delivering an outstanding guest experience.
Excellent communication skills and attention to detail.

We're a Certified B Corp. Our business has been recognised as a force for good. It's what we've always known: our holidays are good for people and the planet. We've never done business as usual. Our holidays are unique, and so are we. We're a team of 800 people. We're stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They're places to discover the wonders of nature and realise the part we all play in protecting it.

Generous holiday allowance - Take the time you need to recharge and enjoy a healthy work-life balance.
Performance-based bonuses - Earn a 5% bonus (paid quarterly) if customer service targets are met.
Social events and awards evenings - Celebrate success with your team.
Pension scheme - Secure your future with our company pension.
One full paid day to volunteer - Give back to a cause you care about.
Subsidised meals - Discounted food when working on location.
Wellbeing events & activities - Focus on your mental and physical wellness.
Save on cabin breaks - Enjoy up to 20% off pre-booked stays or last-minute breaks for just £75 per cabin. Friends and family also receive 15% off.
Hundreds of discounts - Save on top brands across the UK.

Pay Rates for Aged 16 and 17:

16 years: £7.55 per hour
17 years: £10.00 per hour

Forest Holidays is a Certified B Corporation, committed to sustainability and responsible tourism. By joining us, you'll be part of a team that values people and the planet.