Food & Beverage Team Member

As Food & Beverage Team Member, you will be the first point of contact for most of our guests. Your role will be to welcome guests from all over the world with a friendly smile and exceptional service. You will work closely with your team mates to ensure that together each shift is smooth and efficient and deliver the best possible guest experience every time.,

• Greet guests and take their orders in a friendly and professional manner


• Ensure that food and beverage orders are prepared and served promptly


• Upsell food and beverage items to guests as required


• Handle cash, card, and other forms of payment accurately


• Maintain a clean and tidy dining area, including tables, chairs, and floor


• Set up and clear tables for breakfast, lunch, and dinner


• Serve guests in our conference and events areas


• Assist with room service orders as required


• Provide excellent customer service at all times


• Ensure that health and safety regulations are followed at all times


• Attend training sessions and team meetings as required


• Other duties as assigned by the Food and Beverage Manager


Based in Mercure Inverness, you will be part of a team of passionate people who know that being the best doesn't always mean working around the clock.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between., Overlooking the banks of the River Ness in the heart of the Highlands, the hotel is ideally located for visiting the mysterious Loch Ness and the sandy beaches of the Moray Firth. The newly refurbished rooms, restaurant, bar and public areas have transformed Mercure Inverness Hotel into one of the most desirable city centre Inverness hotels.

As part of the Aimbridge team, you will have access to a suite of benefits that include

• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa


• Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.


• 24/7 access to our employee assistance programme


• Uncapped incentives to reward you for your contributions


A day in the life of…