Front of House Assistant

An exciting opportunity has arisen in our Front of House Team in Edinburgh. This is a chance to be part of a small team providing a high quality, professional reception and catering service to clients and staff. 

There will be a shift pattern of Monday to Friday 8.00am – 16.00pm and 09.00am – 17.00pm.

What will your role look like?

• Meeting and greeting all Hymans Robertson clients and staff in a professional manner
• Answering calls politely, quickly and efficiently using Microsoft Teams
• Ensuring contractors and visitors sign in and out and directed as appropriate
• Maintaining meeting room diaries
• Booking and recording all taxi bookings
• Collection and distribution of incoming and outgoing mail
• Record and handle all incoming and outgoing couriers
• Monitor stationery/catering stock and replenish as required
• Preparation of tea and coffee & order lunches when required
• Monitor meeting rooms i.e. setting up and clearing rooms for lunches, meetings and events
• Ensure all work areas are clean and tidy
• Ensure efficient catering service for additional events
• Monitor and control the provision of staff/visitor security passes
• Carry out Health & Safety inductions for new joiners
• Carry out workstation assessments
• Generally assisting the Senior Facilities Manager on any other ad-hoc duties
• Ensuring the Senior Facilities Manager is aware of all contractors who may be onsite

Qualifications and Experience:

• Excellent communication skills, both verbally and written
• Strong efficiency and punctuality
• Confident & polite telephone manner
• A working knowledge of Microsoft Office
• Previous experience in a customer facing role would be advantageous
• A working knowledge of Microsoft Office
• Exceptional organisation and time management skills
• Excellent team working skills, with the ability to work on own initiative
• Ability to work well alone and in a team

In addition to a competitive salary and access to our profit share scheme, we offer:

• A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs.
• A collaborative and supportive work environment where your thinking and ideas are encouraged.
• On site mental health and wellbeing support
• A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire.
• Regular social activities, in addition to three days paid volunteering leave each year and a day’s leave to celebrate your birthday.