Front of House Manager

Front of House Manager

Nissan Newbridge

Salary up to £27,500

Colleague Benefits:

• Enjoy your birthday off on us every year!
• Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
• Industry leading training and development opportunities.
• Generous Holiday Allowance Your free time matters to us! We give all our employees up to 40 days annual leave each year.
• Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
• YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
• Vehicle Introduction Bonus Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
• Up to 5 study days off per annum, plus time off for any exams.

Role Overview:

Front of House Management: Oversee operations, greet customers, assess needs, and ensure proper direction.

Team Coordination: Manage team rotas to guarantee coverage for customer greetings and call handling.

Training and Systems: Train team on processes and systems, and maintain up-to-date customer details in showroom systems.

Showroom Presentation: Ensure cleanliness, stock refreshment stations, and manage supply orders and purchase orders.

Vehicle and Data Oversight: Update demonstrator/courtesy vehicle mileages and communicate missing customer data to relevant managers.