Front Office Receptionist

Reporting to the Front of House Manager, you can expect your working day/evenings to include the following.

• Welcoming guests and acting as their first point of contact


• Logging issues or requests


• Answering the phones to prospective customers and guests


• Completing administration tasks


• Completing concierge services


• Preparing room bills and taking payment


• Answering guest queries, and questions about the hotel, and/or Glasgow


• Signposting guests to our Restaurant and Bar.
  
  Enthusiastic


• Driven


• Strong communicatoin and interpersonal skills


• Flexibility


• Experience of Hotel Reception or working with the General Public preferred.
  
  At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
  
  You will have access to a benefits package we believe truly works for our people and enhances our overall culture...


• Discounted hotel room rates for you and your friends & family with Marriott Bonvoy


• Extra days holiday for your birthday


• Flexible working arrangements


• Pension


• Discounted Gym Membership


• Discounts for Supermarkets, High Street Retailers, and Cinema Tickets


• Team Social Events


• Employee Assistance Programme and access to counselling support


• Future opportunities to develop within hazel through. We actively encourage internal development and progression.


• Free meals on duty saving you over £1000 per year


• And more..