Our General Enquires Advisors are at the heart of our business; you're often the first person our customers speak to, and we need passionate, enthusiastic individuals like you to join our team.

You will

- Coordinate and aid delivery of non-emergency fault work.

- Support the local Network Integrity team - including during storms and other critical events.

- Manage the end-to-end process for disconnections and general enquiries for a specific given area.

- Ensure work is delivered to meet programme and customer requirements.

- Aid in the Scheduling of the work programme to ensure efficient use of resources.

Excellent administration and organisational skills with an ability to prioritise your work effectively.

- Effective communication with both internal and external stakeholders.

- Strong IT skills with a knowledge of Word, Excel, Teams and SharePoint. Capability in Power BI and Power Automate would be advantageous.

- The ability to work independently and as part of a team

- Previous experience in a coordination / business support role would be advantageous.

SSE has a bold ambition - to be a leading energy company in a net zero world. We're transforming the grid to provide greener electricity for millions of people and investing over £20 billion in homegrown energy, with £20 billion more in the pipeline.

SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future.

Salary: £37,075 - £43,063 + a range of benefits to support your finances, wellbeing and family.

Working Pattern: 12 Month Fixed Term Contract | Full Time | Flexible First options available, Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.