Guest Support Manager

sportscotland is currently looking for a Guest Support Manager who will be the main point of contact for the operational management of the centre and support the delivery of its key service priorities.

You should have experience in supervising and managing all resources (physical and human) within a large multi-sports leisure centre, or a large residential/outdoor centre. National Centre Inverclyde has guests ranging from the local community through to elite athletes so you should have good knowledge of a broad range of user groups and their potential requirements.

As the main point of contact you will work closely with client group leads ensuring their experience of the centre is positive. You will also monitor the standards of the centre ensuring it is clean and presentable at all times, working with colleagues and contractors to address any areas of concern, so you should be able to effectively communicate with a variety of different stakeholders.

Working with the other Guest Support Managers, you will implement and monitor staff rotas to ensure work allocation and shift cover over 7 days including evenings and weekends. Due to the nature of the role, you will also be expected to cover weekend and evening shifts, including bank holidays to cover this rota.

Do you have operational management experience within a large leisure centre or hotel environment and looking for your next challenge? If so, this could be the role for you!, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Inverclyde National Sports Training Centre has been inspiring sportspeople for more than 60 years. It is the first UK residential sports centre of its kind - designed for inclusivity.

In return for the above, we offer employee benefits such as flexible working, generous holidays, Cycle2Work, fantastic discounts, a great pension scheme, support with your professional development and much more.