Head of Client Risk & Decisioning

Lloyds Banking Group

Head of Client Risk & Decisioning

Salary Not Specified

Lloyds Banking Group, Edinburgh

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 30 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 215817fa6c5a4ef38bf00d979b68fc45

Full Job Description

  • Providing leadership and support to a large team of more than 80 colleagues, including development of plans to achieve multi-skilling across the ECP subject areas, being part of the function's leadership team, and deputising for the Director of ECP.

  • Leading a team of risk specialists responsible for assessing and investigating high risk factors and suspicious activity, deciding whether they are within our appetite to maintain or onboard. This will include a level of enhanced due diligence as appropriate. You'll work with 3 Senior Managers covering our risk specialisms, including: Sanctions, Politically Exposed Persons, Fraud, Adverse Media, Anti Money Laundering, due diligence on high-risk clients; Correspondent Banking due diligence; and in-depth investigations triggered by suspicious client activity.

  • Exploring the use of technology / robotics to drive efficiency.

  • Using your knowledge and experience by getting involved in complex client reviews / decisioning;

  • Partnering with colleagues to be a trusted advisor to the businesses, and providing EC expertise to key strategic change initiatives;

  • Working closely with our other 1st line EC Risk colleagues and with our 2nd/3rd line partners to continually improve our controls.

    Consistent record in leadership and motivation of successful teams.

  • Experience in managing economic crime risks within a continuous risk management framework.

  • Curiosity with a real passion for, and dedication to, growth and developing themselves and their teams.

  • Experience in leading the execution of significant change.

  • Excellent communication skills, with proven track record to effectively communicate ideas, proposals, issues and implications to influence and operate effectively with leadership teams across the Group.

  • Strong analytical skills, critical thinking, enquiring mind and the ability to analyse complex issues to counsel management decisions.

  • Consistent track record in talent development, performance management and colleague engagement to drive a culture that values, recognises and delivers great outcomes.

  • Strong resilience and growth mindset keeping abreast with the latest developments and external trends.

    Economic Crime poses a threat to the safety and security of the Group, our customers, and our communities. We play a key part as one of the largest financial services providers in identifying and preventing Economic Crime (EC).


  • Against a backdrop of a changing threat environment, we must evolve our prevention, detection, and response to ensure that we're responding to the risks of today and the evolution of the threat of tomorrow.

    So, we're the Economic Crime Prevention (ECP) team with responsibility for managing EC risk (fraud, money laundering, bribery, sanctions) across our business banking, commercial, and corporate businesses.

    Between them they have more than 1 million clients from sole traders through to global corporate firms. We've an important part to play help our business achieve their growth aspirations in a safe and sustainable way.

    Join us and be part of Helping Britain Prosper to advance our control framework and capabilities., Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

    And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

    We also offer a wide-ranging benefits package, which includes:
  • A generous pension contribution of up to 15%

  • An annual performance-related bonus

  • Share schemes including free shares

  • Benefits you can adapt to your lifestyle, such as discounted shopping

  • 30 days' holiday, with bank holidays on top

  • A range of wellbeing initiatives and generous parental leave policies


  • Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.

    At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

    We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

    We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.