Head of Health, Safety, Security, Quality & Environment

Head of Health, Safety, Security Quality & Environment (HoHSSQE)

Permanent, Full-time, Glasgow (Hybrid)

Salary: Circa £90,000 + Benefits

Here at Caledonian Sleeper, we are recruiting for a Head of Health, Safety, Security Quality & Environment (HoHSSQE) to join our team. 

Safety is not just a priority - it is the cornerstone of our operations and culture. We are deeply committed to ensuring the wellbeing of our guests and colleagues and it is imperative that we establish a robust framework that upholds these values. This role plays a pivotal role within the CSL Operations team, providing comprehensive oversight and strategic support across all facets of our business. This role is essential for the continued safe and effective delivery of our service.

As a highly regulated Railway Undertaking, CSL operates within a complex environment that demands strict adherence to safety regulations and standards. The HoHSSQE is responsible for leading the organisation in compliance with all applicable safety obligations while striving for excellence in line with industry best practices. This commitment encompasses not only the implementation of a Safety Management System but also the continuous assessment and enhancement of our policies and procedures to reflect evolving standards and innovations in safety.

The HoHSSQE will engage in proactive risk management, conducting regular audits and assessments to identify potential hazards and implement corrective actions. By fostering a culture of safety awareness and accountability throughout CSL, the HoHSSQE will ensure that safety is ingrained in every aspect of our operations, from the training and development of staff to the design and execution of service delivery processes.

Collaboration is key to the success of this role. The HoHSSQE will work closely with both internal departments and external stakeholders, including regulatory bodies and suppliers, to ensure a comprehensive approach to safety and quality. This collaboration will extend to evaluating our supply chain, ensuring that third-party partners share our commitment to safety and adhere to the same high standards we set for ourselves. By establishing strong relationships and communication channels, the HoHSSQE will build the necessary confidence in the integrity and safety of our service.

Key Responsibilities:

• Leadership & Strategy: Define and implement HSSQE strategy; mentor HSSQE team.
• Policy Development: Ensure compliance with laws and industry standards; communicate policies effectively.
• Compliance & Risk Management: Monitor compliance across health, safety, security, and environmental regulations; oversee risk assessments.
• Training & Competency: Collaborate with Learning & Development on safety training; manage Safety Critical competence.
• Incident Management: Oversee incident reporting and investigations.
• Stakeholder Engagement: Collaborate with regulatory bodies on HSSQE matters.
• Sustainability Initiatives: Lead environmental management and waste reduction efforts.
• Audits & Reviews: Ensure robust assurance processes and prepare reports on HSSQE matters.

Essential

• Educated to degree level in Occupational Health and Safety, Environmental Science, Engineering, or a related field (or equivalent experience).
• NEBOSH Certificate or Diploma (or equivalent) in Occupational Health & Safety Management. 
• Advanced written and verbal communication skills, with the ability to articulate key messages to influence stakeholders at all levels.
• Highly proficient in the use of the Microsoft office suite including Word, Excel, PowerPoint, SharePoint etc.
• Evidence of relevant and up-to-date CPD.

Desirable

• Significant experience in a management role covering operational safety in a railway or other safety critical transport environment. (highly desirable)
• Certification in ISO 9001, ISO 14001 or equivalents.
• Knowledge of different business functions / disciplines (i.e. finance and commercial, legal, operations, safety, risk, HR, operational excellence, IT, sales, marketing, and communications). 
• Experience of carrying out safety risk assessment and developing operational standards/procedures.
• Experience of delivering or managing the delivery of a training and competence regime for safety critical workers.
• Thorough understanding of health and safety management obligations (including statutory obligations), requirements and dynamics.

What We Offer:

• Competitive salary
• 25 days annual leave (plus Public Holidays)
• Free Scotland-wide rail travel for employees and eligible family members
• Complimentary Caledonian Sleeper tickets annually
• Contributory pension scheme

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Caledonian Sleeper Limited we are committed to building a diverse and inclusive organisation that supports the needs of all and matches the diverse profile of our guests. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from all if you feel you match the skill requirements of the role.

We are open to discussions around flexibility and flexible working. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

Caledonian Sleeper is an iconic brand with a heritage stretching back a century and a half to the early years of Scotland-London sleepers.

Part of an exclusive club, Caledonian Sleeper is one of only two sleeper trains in the UK, and we like to think it is the most scenic! Whisking guests from the bright lights of London through the night to the iconic cities of Aberdeen, Edinburgh, Inverness, and Glasgow or to the jaw dropping scenery of the west Highlands of Scotland around Fort William. We are proud to serve the UK’s most remote railway station too, Corrour.

Caledonian Sleeper sets new standards in overnight rail travel, offering a choice of affordable seats, private guestrooms, some with en-suites and double beds, as well as our much-loved Club Car to around 200,000 guests per year.

Serco is acting as the resourcing partner for Caledonian Sleeper Limited which is operated by Scottish Rail Holdings on behalf of the Scottish Government.