Are you looking for a high profile and dynamic role, which will bring you in contact with a wide range of stakeholders? To help us deliver our responsibilities, we are seeking a qualified and experienced individual to fill the Head of Intelligent Transport Systems (ITS) Operations within the Operations Team in the Roads Directorate. You will lead the ITS Operations Team in the management, delivery and performance of our Traffic Scotland Operations and Traffic Scotland Infrastructure Contracts, and our Traffic Customer Care Line. These long term, high value national contracts are central parts of our Traffic Scotland Service focussed on the safe and resilient operation of the trunk and motorway road network and the provision of high quality traffic and travel advice to the travelling public. ITS is an enabler across many areas of transport and you will work closely with colleagues from a range of internal and external teams to support integrated delivery of our services. It is also a rapidly evolving field, with developments taking place in a wide range of areas, including in connected and autonomous vehicles, data and connectivity. This is a great opportunity to play a professionally and personally rewarding leadership role in supporting the evolution of the Traffic Scotland Service to ensure high levels of contract and service performance whilst taking advantage of that technology change to support economic growth, net zero, road safety and deliver improved customer service to those who use our network. Transport Professional Pay Supplement This post attracts a £5,000 pay supplement (pro rata). Pay supplements are temporary payments designed to address recruitment and retention issues caused by market pressures and are subject to regular review. Responsibilities

• You will be responsible for leading a team of 5 B3 Project Managers.
• You will form part of the Operations Management Team, working closely to support the National Operations Manager - ITS with other C band staff to set direction, oversee service delivery and manage risks.
• You will be responsible for the delivery of the ITS Signs Supply and Install Contract and the Traffic Scotland Infrastructure Contract which includes all aspects of commercial, performance and asset management of over 15,000 roadside assets. This includes leading on the delivery of STPR2 recommendation 35 to deliver a multi-year / high value investment programme to renew and replace roadside ITS equipment.
• You will be responsible for The Traffic Scotland Operations Contract which includes the delivery and development of our 24/7/365 National Control Room Service including our National Traffic and Travel Information and Traffic Data Services.
• You will oversee the delivery of The Traffic Customer Care Line.
• You will lead on the procurement of all of the above contracts to ensure ongoing continuity and continuous improvement in service delivery.
• You will play a leading role in the development of ITS strategy / policy and engagement across a wide range of TS, SG and industry partners to deliver integrated services and take best advantage of technology change to inform all aspects of Transport Scotland's ITS technology.
• You will be required, on a rota basis, to assist Transport Resilience partners in the response to the consequences of critical or major issues on the trunk road network , ensuring that our supply chain take appropriate action to restore the trunk road network back to normal operation as soon as possible and to brief Scottish Ministers and the media at the earliest opportunity., ITS / transport technology
• Procurement
• Contract management
• Asset Management
• Road scheme delivery
• Road safety
• Data services
• Transport information services
Behaviours: 1. Making effective decisions - Level 4 2. Working together - Level 4 3. Managing a quality service - Level 4 4. Changing and improving - Level 4 You can find out more about Success Profiles Behaviours, here: Behaviour levels - Success profiles: candidate guide - gov.scot How to applyApply online, providing a CV and Supporting Statement of no more than 1500 words which provides evidence of how you meet the skills, experience and behaviours listed in the Success Profile above. If invited for further assessment, this will consist of an interview and presentation. Assessments are scheduled for w/c 7th April however this may be subject to change., This post is based in Glasgow with hybrid working in line with current Transport Scotland policies. You will be expected to be office based twice per week, pro rata. Equality Statement We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation. Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.

A suitable degree in Civil Engineering, or equivalent, and be a chartered member of an appropriate professional body and registered with the Engineering Council., 1. Demonstrable post-Chartered experience of trunk road network operations, management or development. 2. Significant experience in roads and transport infrastructure schemes in at least two of the following

Transport Scotland is the national transport agency, seeking to deliver a safe, efficient, cost-effective and sustainable transport system for the benefit of the people of Scotland. Transport Scotland is accountable to Parliament and the public through Scottish Ministers, with a budget of around £3.9 billion per year. Transport is a vital feature of the Scottish Government's focus on increasing sustainable economic growth, and transport investments and policies have major impacts on the economy, people, and the environment. The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. Our staff are part of the UK Civil Service, working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland. We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer. As part of the UK Civil Service, we uphold the Civil Service Nationality Rules.