Head of Strategic Sales

This is a Hybrid working role, with travel to Farringdon and other sites nationwide, with flexibility required in line with business needs. Due to the nature of the role, a full valid UK driving licence is required. Fuel your career in our award-winning Sales Team, immersing yourself in an inclusive culture which empowers you to develop as a sales professional. With the largest Business to Business account base of any company in the UK, drive success, build lasting partnerships, and be the force behind our legacy of excellence in postal and logistics solutions. In this role, you'll leverage your sales and leadership experience, delivering the growth strategy for Royal Mail services by driving the team that is accountable for Royal Mail's largest and most prolific retail customers. This is your opportunity to make an impact, as you collaborate across the team to develop partnerships with key 3rd party organisations that support Royal Mail's vision. About the role

• Direct, motivate and lead the team in the achievement of key business targets in order to deliver revenue, contribution, AUR and volume in line with business targets, acting as the lead for large customer opportunities
• Ensure that opportunities to retain and grow existing customers are identified, prioritised, and converted with the right levels of sales resource
• Compose and deploy the Strategic Account Management sales plan in line with the Commercial strategy, to increase share of spend, improve and enhance customer satisfaction, realise opportunities, deliver targets, and mitigate threat
• In conjunction with the Commercial Pricing, Product, Propositions and Marketing teams, successfully deploy new product campaigns and market-making solutions
• Provide accurate monthly, quarterly, and full year revenue, contribution and volume forecasting and reporting
• Deploy effective ways of working across Sales, Operations, and others to deliver greater efficiency and service for both the customer and the overall profitability of Royal Mail, using a stakeholder plan to manage customer interactions with all operational teams
  
  Very strong inter-personal skills including being able to coach, motivate, empower and develop salespeople, with a commitment to role model our business values and leadership behaviours
• Strong planning and project management skills, with experience in deploying change programmes
• Self-starter, capable of operating with ambiguity and a high degree of autonomy
• Commercially shrewd, with a challenger attitude that is focused on getting the best deal for RMG and our customers
• Strong negotiation skills and a focus on revenue and profit generation
• High level of understanding of the courier and express parcels market and the opportunities that exist for Royal Mail, Bachelor's degree in business, sales, marketing, or a related commercial field
• ISP (Institute of Sales Professional) Registered Sales Professional (desirable or working towards)
• ISP (Institute of Sales Professional) Certificate in Sales Professional (desirable or working towards)
  
  Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean 'your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.


• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.
• Available only to perm employees
Next Steps The next stage of the selection process will be an interview consisting of competency based and role specific questions. We plan to hold interviews early December.