Helpdesk Coordinator
Emtec Group, Fallside, North Lanarkshire
Helpdesk Coordinator
Salary not available. View on company website.
Emtec Group, Fallside, North Lanarkshire
- Full time
- Permanent
- Onsite working
Posted 5 days ago, 16 Dec | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: 75e8e4c196104cf7b313ee2ac8cca257
Full Job Description
- Provide administrative support to the Senior Resource Coordinator, including working on the helpdesk.
- Respond to calls and ensure updates are communicated promptly to clients.
- Issue purchase orders to engineers and subcontractors
- Raise jobs from incoming emails ensuring compliance with SLA requirements
- Update planners for site visits, keeping clients informed of progress.
- Update and Upload reports with accuracy and attention to detail.
Previous administrative experience in a fast-paced environment ideally within facilities management. - Strong organisational skills with a logical and methodical approach to tasks
- Excellent attention to detail
- Proficient computer skills and comfortable with the Microsoft Office Package
- Clear and effective Communication skills, both verbal and written.
- A proactive attitude and a willingness to learn
Emtec Facility Services is a leading provider of comprehensive facility management solutions. From installations to ongoing maintenance, we ensure that our clients' facilities operate seamlessly. Our commitment to planned preventative maintenance and 24-hour reactive support guarantees the reliability and longevity of every installation. Emtec Facility Services are on the lookout for Helpdesk Coordinator to join the team working on a prestigious contract based at our Head Office in Uddingston. In this role you would be providing crucial support to our senior Resource coordinator and wider team. - Competitive Salary: up to 25K
- Generous Holidays: 33 days of holiday (inclusive of public holidays), increasing with length of service.
- Holiday Purchase Scheme: Additional flexibility to suit your needs.
- Contributory Pension Scheme: Secure your future with our contributory pension plan.
- Life Assurance: Peace of mind for you and your family.
- Development Opportunities: Excellent training and support for career growth.
- Wellness Support: Access to our Employee Assistance Programme and wellness portal.
- Exclusive Discounts: Benefit from our Employee Discounts Platform.
- Convenience: Free parking at our offices and a cycle scheme. In return, you'll become part of a dedicated and passionate team that values and rewards commitment and success. If this feels like the right opportunity for you, we'd love to hear from you - apply today! Emtec Group is proud to be an equal opportunities Employer. We are committed to fostering a workplace that is inclusive, free from discrimination and employers everyone to bring their whole self to work, reaching their full potential. At Emtec, we understand that a diverse team is key to our growth and success. We hire exceptional people from all backgrounds, not just because it's the right thing to do, but because it strengthens our company.