Murray Recruitment are recruiting a permanent Hire Controller for our client based in South Lanarkshire.

Role Overview:

This is an excellent opportunity to join a fast-growing business within the construction support sector. The Hire Controller will play a crucial role in coordinating hire and service arrangements for customers and construction companies. The role demands a high level of customer service and professionalism, with the chance to work in a supportive, team-focused environment.

Key Responsibilities:

• Respond promptly to customer enquiries regarding plant and services.
• Manage and monitor incoming enquiries via telephone, website, and email.
• Ensure all enquiries are responded to within the hour, following internal guidance.
• Engage in a range of administrative tasks, including filing and purchase ledger support.
• Maintain regular contact with drivers and assist in resolving any service issues.
• Collaborate with the yard team to ensure daily operational readiness.
• Process and confirm off-hires in a timely and accurate manner.
• Promote and maintain a safe working environment.
• Build and maintain strong client relationships through ongoing communication.
• Work collaboratively within a small, close-knit team with a positive and humorous approach.

Skills & Experience:

• Previous experience in a similar Administrator position is highly desirable.
• High attention to detail and accuracy.
• Strong organisational skills and the ability to manage multiple tasks efficiently.
• Excellent verbal and written communication skills.
• Computer literate with working knowledge of Microsoft Word, Excel and Outlook

Offering:

• Salary from £26,984 per annum.
• Hours Monday to Friday, 8am to 5pm.
• Holidays 28 days including bank holidays  
• Company pension scheme.
• Free on-site parking.