Hospitality Supervisor

This role is eligible for the Campus Services New Starter bonus (£1,000)

• and Campus Services refer a friend bonus. please note this bonus is pro rata for part time roles..
In this role you will: Supervise the front of house operations in your area of responsibility and ensure that excellent customer service is delivered at all times Ensure that procedures regarding financial control, Health and Safety, Licencing Law, HACCP and staffing are carried out within University guidelines. Maintain customer care and service standards and have an awareness of product knowledge and merchandising. Work with the Hospitality management team and undertake training to deliver projects that will develop food & beverage offering, management and customer service. The successful candidate will have experience of striving for excellent standards of customer service and of providing team members with operational training. You will have significant front of house hospitality supervisory experience and demonstrate the ability to effectively lead and motivate team members whilst on shift. You will have knowledge of relevant health and safety regulations and experience in stock management (including stock control, portion control, ordering and controlling wastage). You should also have excellent organisational, communication inter-personal skills, with the ability to remain focussed and efficient in a high-volume environment. Flexibility is important and the role includes early morning, evening and weekend working on a 5 out of 7 days per week contract (36.5 hours per week).

The successful candidate will have experience of supervising and excellent standards of customer service in a customer focused environment. You will have experience in providing team members with operational training. You will have knowledge of relevant health and safety regulations, licensing laws and work well as part of a team. You will need to demonstrate the ability to remain calm under pressure, as it can be extremely busy over peak periods., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Campus Services New Starter bonus
• . In addition to the great benefits Campus Services' offers, we can offer you a bonus. This is payable the month after successfully passing your six month probation., a very generous employer contributory pension scheme
generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance we are a family-friendly University and with an increasingly agile workforce, are open to flexible working arrangements an excellent reward package that recognises the talents of our diverse workforce a wide range of personal and professional development opportunities a number of support options available for new and existing staff to help with the cost of some immigration expenses which you may be eligible for: Relocation allowance, Visa Reimbursement, Interest-Free Loan. Find out more about our benefits.