Hotel Manager

We're looking for an experienced Hotel Manager, ready to take on a high-level role and provide operational leadership for the hotel. If you are driven by commercial success and exceptional customer experiences, and can lead with passion, a natural attention to detail and measurable impact, we want to hear from you. In this role, you'll oversee the entire hotel operations to support each teams' delivery of seamless operations and outstanding guest experiences. This role will report directly to the hotels' Managing Director. We are looking for someone who will combine their commerciality with a commitment to delivering outstanding customer experience and with the ability to motivate, coach and engage their teams. You'll understand what it means to lead from the front and by example; be comfortable with being highly visible and hands on; deliver high standards for guests and foster a positive culture amongst your teams. Evening and weekend work will be required - it is hospitality after all. You'll be skilled at building strong relationships with a wide range of stakeholders from internal managers to external suppliers.

• You'll have significant experience in a General Management leadership role, and know what it takes to be based and successful in a rural setting.
• You'll be comfortable across both the leisure and group markets and have a significant F&B background.
• Previous responsibility to P&L level and hands-on involvement in all aspect of financial management from budgeting through to the analysis, understanding and communication of results and subsequent actioning based on risks and opportunities.
• Experience of developing and coaching people and building teams within development and performance frameworks.
• An understanding of current issues affecting Scottish tourism and the Resort sector generally - including changing population demographics, customer and employee trends and a knowledge of the social and economic environment.
  
  The Kingshouse Hotel is part landmark hotel, part adventurers' bunkhouse, slap-bang in Glencoe and on Scotland's world-famous West Highland Way. We have 57 bedrooms offering a tranquil night's sleep, as well as the Bunkhouse, offering shared rooms. Everyone is welcome and everyone is made to feel at home in our truly special Hotel.
Our Estate-to-Plate ethos runs through our menus across our restaurant and two bars. Inspired by our unique location and Scotland's abundant land and sea larder, we use the best of ingredients to guarantee our guests an exceptional experience, brimming with Scottish hospitality and flavour, while they experience a customer service which lives up to these standards too.


• A generous salary package and opportunity for a yearly bonus.
• The opportunity to work in a friendly, forward-thinking company with development as a priority.
• Unique benefits including pension contributions, recommend a friend initiative and our cycle to work scheme, allowing you to buy a bike tax-free.
• Discounts on leisure memberships, hotel activities, retail, and food and beverages.
• Team Rate rooms at all of our hotels - where will you choose to explore on your days off?
• Live in accommodation is available and is inclusive of bills.
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