Housekeeping Manager

As part of the location management team, you will report directly to the General Manager. The Housekeeping Manager is instrumental in ensuring our cabins are cleaned and beautifully presented for every guest. Self-motivated and ready to lead the team, you will be key in delivering outstanding business results and ensuring our guests' experiences are consistently extraordinary.
Responsibilities include:
+ Ensuring the Housekeeping Team is fully trained and familiar with the standards required to deliver immaculate cabin presentation in terms of cleanliness, hygiene, and maintenance.
+ Providing support and motivation to the Housekeeping Team to ensure high morale and productivity.
+ Managing all health and safety aspects related to the Housekeeping Team and their duties in partnership with the Facilities Manager.
+ Responding efficiently and effectively to guest queries to ensure speedy resolution.
+ Conducting regular performance reviews and providing adequate training to help the team succeed in their roles.
+ Proactively managing guest feedback on "Tableau" (our guest feedback platform) and sharing comments and scores with your team.
+ Managing the departmental budget, ensuring all housekeeping equipment is serviced or replaced as needed, and maintaining cabin laundry and inventory within budget.

Our ideal Housekeeping Manager will be a resilient and motivated leader who thrives under pressure excels at managing multiple tasks while staying focused on delivering exceptional results. We are looking for someone to inspire and motivate our Housekeeping team, whilst maintaining a culture of teamwork and excellence., + A full UK driving license and access to a vehicle.
+ Resilience, adaptability, and confidence in handling high pressure situations.
+ Proven experience managing teams and budgets, with the ability to lead and inspire in a busy housekeeping or hospitality environment.
+ A positive and can-do attitude is and a willingness to roll your sleeves up and always lend a hand.
+ A passion for the outdoors and motivation throughout all weather conditions.
+ Strong organisational skills with the ability to balance multiple tasks while maintaining focus on guest needs and team motivation.
+ Excellent time management skills together with an ability to use your initiative and problem-solve are essential. You will be someone who prides themselves on delivering on your commitment to ensure our cabins are pristine for our guests' arrival.
As our Housekeeping Manager we can offer you

+ Save on cabin breaks - pre-book a break with up to 20% off or travel last minute for just £75 a cabin
This is not your typical housekeeping role, it's a dynamic and challenging position that requires energy, resilience, and a passion for excellence. From leading a team to ensuring every cabin meets our high standards, every day brings new opportunities to grow and make an impact. But it's not all hard work, you'll be part of a supportive and enthusiastic team who shares a love for the outdoors and a commitment to delivering an unforgettable forest feeling for our guests. If you're up for the challenge and want to be part of something truly special, we'd love to have you on board!
Forest Holidays is a Certified B Corporation, recognised globally as a business that's a force for good. We provide holidays that are good for people and the planet.
Don't miss out on the opportunity to join our fantastic team!

We have an exciting opportunity available for a Housekeeping Manager to join our team working full time, 40 hours per week, on a rolling rota. You will however be required to work every Monday and Friday. In return we will offer you a competitive salary of £28,995 per annum. This is a place to develop your skills as part of the management team in a thriving company and the chance to work in some of the UK's most stunning forest environments.