Housing Management Officer, Nairn - HGH17083

Job Purpose: Housing Management Officers play an integral role in delivering the Highland Council's housing service and are the single point of contact for our social housing tenants for all tenancy related matters. This is an exciting opportunity to join a committed housing service that strives for consistent improvement and development with a focus on excellent customer care.

Within this role you will work closely as part of a multi-disciplinary housing team and you will report to, and support, the area Principal Housing Officer.

This is a varied role with competing demands that requires a comprehensive and organised approach. Community interaction is fundamental to delivering housing services and there will be daily interaction whereby there are opportunities to influence and assist with creating positive and sustainable neighbourhoods. Housing Management Officers work with individuals with diverse needs and requirements to sustain their tenancies. They ensure, through the collection of rent, that the housing service can fund its delivery in line with legislative requirements and input from tenants and elected members.

A commitment to excellent performance and a drive to deliver for tenants and communities will provide the opportunity to develop skills and knowledge and experience within the social housing sector.

Excellent standard of education which includes literacy, numeracy, and IT skills. Evidence to show a continued progression of educational standards.

Chartered Institute of Housing Level 3 Qualification or the willingness to undertake this within the first 12 months of employment.

An understanding and knowledge of current housing legislation, the role of the Scottish Housing Regulator and local authority bodies such as COSLA.

Have access to personal transport or be able to travel to meet the requirements of the post.

Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.