Housing Officer (Ukraine Response) - EDN29504

Job Description

Place

Housing Officer – (Ukrainian Response) - Fixed term until 31/03/2026
City Chambers and Ukrainian Welcome Hub

Salary: £32,010 - £37,626
Hours: 36 per week

We have 2 positions available both full-time roles.

Both Housing Officers will work in a statutory service and be fully responsible for providing tailored housing options advice, information, and support for displaced Ukrainians to either prevent homelessness or to access suitable housing as quickly as possible. The Housing Officers will fulfill the Council’s duties by working to legislative and good practice requirements and in collaboration with many other statutory services and partner organizations to make key statutory decisions about customer’s entitlement to services.

This is an extremely busy and pressurized service, and you will often need to work in a variety of locations across Edinburgh. As such this role requires you to display resilience daily and the ability to take ownership and responsibility of applicable tasks when working in an often challenging role with households who are experiencing crisis situations and trauma.

The successful candidates will therefore have a proven track record of working within a challenging frontline service. We are specifically looking for candidates who have a knowledge or understanding of the issues facing displaced people when they arrive in a new country – including issues concerning accommodation, visas, benefit entitlement, and language/cultural barriers.

Please note that successfully shortlisted applicants for this post will be interviewed in person, in Edinburgh.

Please note that that at any point in your employment with the Council, you may be required to work in any location across Edinburgh and therefore the above locations may change.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check.  Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

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