We are seeking a detail-oriented and proactive HR Coordinator to join our clients dynamic team. In this standalone role within a shared services environment, you will serve as the primary point of contact for all HR enquiries, ensuring efficient and effective resolution. Your ability to manage a high volume of queries, coupled with exceptional organisational skills, will be critical to your success.

Key Responsibilities:

• First Point of Contact: Address and resolve HR-related enquiries from employees, escalating complex issues to HR Advisors when necessary.

• Query Management: Efficiently manage the flow of HR enquiries, ensuring timely responses and maintaining accurate records of all interactions.

• Collaboration: Work closely with HR Advisors and other departments to delegate unresolved issues appropriately, ensuring a seamless resolution process.

• Process Improvement: Identify opportunities to enhance HR processes and contribute to the continuous improvement of HR services within the Shared Services framework.

Qualifications:

• Proven experience in an HR support role, preferably within a Shared Services environment.

• Strong attention to detail and organisational skills.

• Excellent communication and interpersonal abilities.

• Ability to work independently in a standalone role while effectively collaborating with team members.

• Proficiency in HR information systems and Microsoft Office Suite.

This role offers an exciting opportunity for a motivated HR professional to make a significant impact by ensuring efficient handling of HR enquiries and contributing to the overall effectiveness of HR services.

To apply for this role, please send your CV or contact Gemma Gault at Iconic Resourcing for a confidential chat and further details. At Iconic Resourcing, we understand that not all candidates will meet every single desired qualification or skill for the job positions posted on behalf of our clients. However, if you believe that you can add value to the role despite your experience looking a little different from what we've identified, we would be thrilled to learn more about you.