HR Transformation Senior Advisor (2 Posts) ( 1 Part Time) (Temporary) - REQ03412 - 404463

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

NLC7 - £29,180 - £31,737 (Pro Rata)

2 posts – 1 Full Time and 1 Part Time 

We have two exciting temporary HR Transformation Senior Advisor positions in the HR Transformation team within the Employee Service Centre. We are a looking for dynamic, agile individuals with excellent communication skills and creative flair. You should possess excellent organisational skills in order to manage a busy workload with various deadlines.

The HR Transformation team comprises of three teams People Helpdesk, Process Reengineering and Workforce Engagement and Website. Both roles will involve being a champion for digital change in the organisation. We work on a hybrid basis. You will report to the HR Transformation Team Lead.

Educated to HNC/SVQ3 or equivalent in a relevant discipline. You will have significant experience in a HR environment and have experience managing a team and working towards deadlines. You will have strong customer service experience. Knowledge of iTrent or Service Now would be desirable.

 HR Transformation Senior Advisor – Workforce Engagement and Website – 21 hours

The post holder will be involved in content creation for employee guidance notes and training materials for our HR systems such as iTrent and myNL Portal. You will also plan communication campaigns and engagement initiatives for HR offerings such as myNL Portal, Manager’s Toolkit and Policy and Procedure Updates. You will support with the delivery of training for digital systems across the authority such as mySelf and myTeam. You will also administer the knowledge base our in house resources for employees across the council which houses all People Resources information alongside building our internal knowledge base to house standard operating procedures. You will also engage with colleagues across the authority through face to face training sessions and requirement capturing. You will be responsible for the line management of a team also. You will also support with the rollout of myNL Portal to Education and Families.

HR Transformation Senior Advisor – People Helpdesk – 35 hours

The post holder will be involved in the day to day management of the People Helpdesk team. The first point of contact for employee queries regarding People Resources policies and procedures. The People Helpdesk operate an omni channel model with enquiries coming in via email,CRM, live chat and phone call. You will be responsible for managing the team’s workload to ensure correspondence is answered within in SLA. You will also compile various KPI reports to monitor performance. You will ensure the team is kept up to date with policy changes and help to collate information for the internal knowledge base. You will work in collaboration with the Workforce Engagement team to develop training materials where knowledge gaps have been identified. This includes our new offering of a manager’s toolkit, our bespoke e-learning suite for people managers. You will also support with the rollout of myNL Portal to Education and Families.

The work pattern for the 21 hour post is flexible and we are open to discussing various options.

The work pattern for the 35 hours post is as follows:

Monday – Thursday: 08:45-16:45

Friday: 08:45-16:15

Both positions are temporary until 09/11/2025.

If you would like more information in relation to the positions, please contact jonesja@northlan.gov.uk.

Working here at North Lanarkshire Council 

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at  work well NL.. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career. 

For more information on local authority careers visit the myjobscotland career hub 

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. 

Click here to see our Recruitment Charter. 

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work. 

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. 

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description. 

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People. 

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone . 

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***