Information Assistant

This role is primarily based at the Leeds City Campus, where you will join our friendly team, but you may also be required to work at our Horsforth Campus. Reporting to the City Campus Library Manager & Liaison Librarian, the successful candidate will help to provide an effective Helpdesk service for Library users and to maintain support services essential for the day-to-day running of the Library.

They will provide a first line enquiry service via the Library Helpdesk, carry out circulation duties and shelving and shelf tidying tasks.
Applicants must have experience of providing service to users/customers, along with a good knowledge of Microsoft Office software. Previous recent experience of working in a library or information service, and of using a Library management system is desirable. Excellent interpersonal, communication and customer service skills are essential, as is accuracy and attention to detail.