Information Governance Admin Officer -eHealth

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this position is Monday Friday.

NHSGGC has a vacancy for an Information Governance Admin Officer to work in a fast paced, high demand role within the Information Governance team.

Reporting to the Information Governance Manager, the post holder will support the planning, managing and delivery of work and programmes as part of the IG Strategy, UKGDPR and associated action plans, providing specialist admin support, on all aspects of information governance, including records management, data protection, Caldicott Applications and data quality.

The post holder will be required to

• Manage the administrative function of the Information Governance Department.
• Run daily audits against clinical systems and investigate any potential data breaches following an agreed standard process (via FairWarning or similar) escalating or seeking advice where necessary.
• Populate and review the Boards Information Asset Register to ensure this is complete and up to date on an ongoing basis and provide standard set reports to senior managers.
• Act as the first point of contact for telephone and email queries from the general public, patients and staff and log all enquiries and requests for support via ServiceNow.
• Support IG Officers with admin tasks including letters, document filing and managing shared drives.

Applicants should be able to demonstrate an understanding of Data Protection legislation. Knowledge of Freedom of Information (Scotland) Act 2002, the Public Records Scotland Act 2011 and the Caldicott principles would be advantageous however training will be provided.

Applicants should have:

• Excellent organisational and people skills, possess a high standard of interpersonal, verbal and written communication skills and pay attention to detail.
  
• Be proficient in the use of all Microsoft Office packages
  
• Be able to handle sensitive information Vacancy Request Form (VRF) Approved January 2024 Page 3 of 7 discreetly and in confidence.
  
• Be able to work on your own initiative, balanced with being a supportive and collaborative team member.

For informal discussion about this post, please call Eleanor Rideout, Deputy Data Protection Officer, , Eleanor.rideout@ggc.scot.nhs.uk

Due to the anticipated response to this post it may close before the closing date noted on the advert therefore once you start your application form please complete it immediately. 

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay.  This reduction will also be applied pro rata for part time staff.  This advert and any subsequent offer/contract of employment therefore reflects the new working hours.  However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week.  If you have any questions or concerns please contact the Recruiting Board.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.