Inn Keepers Collection Night Porter

MITCHELLS & BUTLERS PLC, Wadingburn, Midlothian

Inn Keepers Collection Night Porter

Salary not available. View on company website.

MITCHELLS & BUTLERS PLC, Wadingburn, Midlothian

  • Part time
  • Permanent
  • Onsite working

Posted 1 day ago, 5 Nov | Get your application in today.

Closing date: Closing date not specified

job Ref: 8c08ba7881fd48cb87cb6f13524d0ef1

Full Job Description

Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a safe, comfortable and welcoming environment, then this is the job for you. WHAT YOU'LL DO IN THIS ROLE:

  • Be the first point of contact when checking in late arrivals and walk-ins
  • You'll ensure a warm, friendly and genuine welcome
  • The role is varied and, depending on your site, may include: cleaning tasks within the front of house, external and breakfast areas, setting up the meeting room(s) and breakfast for the next day
  • You'll ensure guest and business safety and security is top priority at all times
  • In the event of a fire, evacuating all guests and team from the business safely and quickly
  • You'll answer telephone enquiries and deal with guest complaints to ensure everyone enjoys their stay.

    Passionate about guest care
  • A can-do attitude
  • Professionalism under pressure
  • Great eye for detail
  • Enjoys and wants to be an active member of a team
  • Excellent verbal communication
  • An understanding of what excellent guest service looks like, Disability Confident
  • About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

  • Flexible shifts - to fit around the other important things in life.
  • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
  • Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Never a dull moment - fun, laughs and lifelong friends!
  • Team Socials - work hard, play hard!
  • On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.