Inspections Manager

This role of Inspections Manager reports directly to the Head of Customer Care on all matters relating to Customer Care and after service/sales.

Principal accountabilities of the role include:

To carry out customer visits/inspections.
To assess works required and manage rectification/ customer expectations.
To ensure all reported defects are dealt with in a cost effective and timely manner and to the satisfaction of the customer.
To assist with all NHBC claims/resolutions.
Comply with Company Policies and Procedures at all times.
To deliver the level of service as set out in the Bellway Customer Care Charter and to the standard as identified in the Bellway Customer Care Best Practice guide and to NHBC standards.
Quality inspections and audits on pre-occupied plots.
Appoint and manage sub-contractors/suppliers and any other relevant external bodies.
Ensure that the company carries out its obligations under the NHBC warranty and undertake all NHBC resolution appointments/section 3 meetings.

Trade/site experience preferable.
Knowledge of health and safety obligations and building legislation.
Knowledge of NHBC directive.
Skills and Aptitude

Strong communication and listening skills.
Highly motivated and enthusiastic
Ability to work on own as well as part of a team
Willing to undertake further training
Excellent attention to detail and demonstrates ability to meet deadlines
Committed to diversity and inclusion
The Role and Working Conditions

Willing to be flexible in respect to day to day duties and hours worked.
Ability to travel to development sites as and when required.
Current and full UK Driving Licence required.
In return we can offer you

At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you., There is an exciting opportunity to join Bellway, one of the UK's largest house builders. Our Scotland East Division, located in Livingston is looking to recruit a Inspections Manager to join the Division's Customer Care department.

Competitive salary
Competitive car allowance
Optional salary sacrifice car scheme
Competitive annual bonus
Contributory pension scheme
25 days holiday, plus bank holidays
Access to discounts and benefits portal
ShareSave Scheme
Cycle to Work Scheme
Life assurance
Puchase Holiday Scheme