Installer Performance Manager

Your new company
Our client is committed to increasing the energy efficiency of the homes and communities in which we work and consistently delivers a first-class service to households and families with support. They have 2 vacancies for Installer Performance Managers, and they are flexible about where the candidate lives.

Your new role
This role will be responsible for managing a portfolio of installers to ensure the effective delivery of works in line with performance targets, SLAs and quality standards. You will act as the key relationship manager for a number of installers, working collaboratively with them on workload management, performance levels, resolving issues, and providing ongoing training and development support. You will be responsible for building and maintaining effective relationships with installer managers and other key employees. Responsible for managing the performance of a portfolio of installers, delivering against key targets, SLAs and quality standards. Responsible for supporting the implementation of change, and ensuring compliance with key processes and procedures. Responsible for working collaboratively with other colleagues to ensure wider business objectives are achieved.
What you'll need to succeed
Experience of working in a fast-paced target-driven environment. Excellent communication skills and ability to confidently communicate with a broad range of people. A good standard of ICT literacy, including working with databases and the ability to develop professional reports and presentations. A good geographical knowledge of Scotland and a full driving licence are required. There will be the occasional working away from home.
What you'll get in return
A salary of 35,000 plus 2 bonus payments paid throughout the year based on company performance. 25 days annual leave plus 9 bank holidays. They also match your pension by up to 10% plus offer an employee assistance programme. Free on-site parking too. Hybrid working is offered after a 3-month probation period.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk