Integrated Service Supervisor - Support Services

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this position is Monday Friday 13.00 19.00

The Postholder has responsibility for the day to day supervision of Support Service assistants. The post holder has responsibility for the day to day line management of their own services team including performance management.The Postholder has line management responsibility for site health and safety

• Supervise and assist in all aspects of integrated services ensuring work schedules are followed
• Supervise staff to ensure they maintain safe systems of work
• Ensure high standards of personal and general food hygiene are achieved throughout the department
• Report any faults to line manager
• Ensure staff only use equipment/materials as instructed
• Supervise staff to ensure they work in a safe manner and give consideration to others around them
• Counsel staff regarding work performance and document outcomes
• Assist in the organisation of staff rotas
• Help to arrange cover for staff absence
• Carry out and assist staff with PDP process
• Deal with client complaints in the first instance
• Ensure Audits are carried out
• Ensure team briefs are held
• Ensure all paperwork associated with the position is completed within prescriptive timescales
• Ensure all statutory and Divisional procedures are followed
• Provide induction training and thereafter ongoing work base training as required
• Ensure stock level are maintained and stock control is in place
• Provide supporting information to all payroll compilation
• DRIVING LICENCE ESSENTIAL

Informal contact: Annette Gibson, Integrated services Manager, , Annette.Gibson@ggc.scot.nhs.uk

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay.  This reduction will also be applied pro rata for part time staff.  This advert and any subsequent offer/contract of employment therefore reflects the new working hours.  However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week.  If you have any questions or concerns please contact the Recruiting Board.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance