Internal Sales Coordinator

Anderson Knight is excited to be recruiting for the role of Sales Coordinator on behalf of a reputable manufacturing company. This position plays a key role in managing customer relationships, overseeing sales activities, and facilitating effective communication between the sales, production, and customer service teams to ensure a seamless sales process.

Key Responsibilities:

• Account Management: Build and maintain strong relationships with existing customers, handling both repeat orders and new sales opportunities primarily over the phone.
• Sales Collaboration: Work closely with the sales team to help achieve and exceed company sales targets, contributing to overall business growth.
• ERP System: Efficiently manage order processing through the company’s ERP system (prior experience with ERP systems is preferred, but full training will be provided).
• CRM Management: Accurately log market insights, sales data, and customer interactions in the company’s CRM system to support ongoing sales and marketing efforts.
• Production Coordination: Liaise with the production team to ensure that customer orders are fulfilled on time and any delays or issues are communicated effectively.
• Customer Support: Address customer inquiries and resolve any issues in a timely and professional manner, ensuring a high level of customer satisfaction.
• Administrative Support: Assist with general office duties and provide administrative support to the sales team when required.

Skills and Experience:

The ideal candidate will be a motivated and organised individual with a passion for sales and a keen interest in account management. A third-level qualification and/or at least two years of relevant sales experience is preferred but not mandatory.

The successful candidate will demonstrate:

• Sales Enthusiasm: A high level of energy, enthusiasm, and a strong drive to achieve sales success and meet targets.
• Career Growth Mindset: A desire to develop professionally and contribute to the long-term growth of the company.
• Pressure Handling: The ability to work effectively under pressure in a fast-paced, dynamic environment.
• Communication Skills: Strong verbal and written communication skills, essential for interacting with customers and colleagues alike.
• Technical Proficiency: Competence in Microsoft Word, Excel, and PowerPoint, with the ability to learn new systems quickly.
• Attention to Detail: A keen eye for detail, ensuring accuracy in all aspects of the role.
• Flexibility and Willingness to Travel: Willingness to travel to various locations as needed to support the sales team and meet with clients.

This is a fantastic opportunity for an ambitious individual to join a growing organisation and make a significant impact on its continued success.