IT 2nd line Support Engineer

We're thrilled to present an exciting opportunity for a 2nd Line Support Engineer to join a renewable energy leader in Edinburgh city centre. This hybrid role is perfect for a tech-savvy professional skilled in Office 365, Microsoft Windows OS, Active Directory, and desktop/printer support. Azure experience is a bonus!

Company Profile:
Our client is a prominent investor, owner, operator, and developer of renewable energy projects, specialising in wind and solar power. They are committed to driving the low-carbon transition.

Role Overview:
You'll provide 1st and 2nd line support, manage and deploy laptop and desktop systems, and maintain IT infrastructure. This role offers excellent career growth opportunities within IT.

Key Responsibilities:

• Support Microsoft 365 and Windows OS.
• Provide infrastructure support (on-premise and cloud).
• Oversee server, desktop systems, and VPN/remote access.
• Solutions-driven with excellent customer-facing skills
• Infrastructure support, on-premise and cloud.
• Ability to meet tight deadlines.

Required skills:

• Microsoft 365
• Networking protocols, and TCP/IP fundamentals
• Windows Server, Windows 11
• Active Directory & MS Exchange
• knowledge of IT products, (Windows Server, Core Infrastructure Server Hardware)
• IT Security solutions (Anti-Virus, Anti-Malware, Encryption, MFA Technologies).
• Automation tools and scripting languages (e.g., PowerShell, Bash, Python)
• Understanding of server and desktop systems
• Infrastructure support, on-premise and cloud.
• VPN/Remote Access Support

What's in it for You?

• Flexible Hybrid Work: Early Fridays, condensed hours.
• Rewards: Competitive salary, bonuses, non-contributory pension, holiday purchase options, and celebration gifts.
• Comprehensive Benefits: Private medical care, gym discounts, electric car scheme, Health perks, private medical care, and gym discounts
• EAP (confidential support, financial, legal and family care)
• Professional Development: training, and growth opportunities.
• Collaborative Culture: Open, inclusive, and innovative environment.
• This forward-thinking organisation offers Equal Employment Opportunity/Affirmative Action Employer, promoting diversity and inclusion.

How to Apply:
Send your CV to joanne.fletcher@edenscott.com. For alternative formats or accommodations, call for a confidential conversation.

Permanent UK work eligibility is required