Employer description: 
Our client EPOS North are a well-established and trusted provider of EPOS Systems (Electronic Point of Sale Systems) to the Hospitality industry in Scotland and they require a highly motivated candidate to assist with maintaining, installing and supporting their clients IT needs through a range of systems.

EPOS North is a local company based in Inverness who have been operating for over 14 years with staff having over 40 years’ experience between them. They sell EPOS systems and are the number 1 seller of CES Software to the hospitality and retail sectors throughout the entirety of Scotland. Along with the experience, EPOS have recently hired an Apprentice through QA, this is a great place to begin your Career in IT and Tech!

Overview:
Are you an IT whizzkid that is looking for their first bite at gaining a long term career? Do you want to earn excellent qualifications and long term secure career prospects? 

EPOS North are now looking for an eager candidate to join them as an apprentice. 
Full training and support will be provided along with full SVQ training support from QA to achieve an IT qualification in Digital Applications Support SCQF6.

Responsibilities:

• Assist Install team with EPoS system builds
• Visit client sites to repair / fault find and swap out I.T / EPoS hardware
• Programming EPoS applications to client’s individual requirements
• Provide our clients with operational advice and support via telephone, internet, and e-mail
• Provide our clients with training, both on-site and remotely via telephone and internet
• Assist with on-site installations of new systems
• Provide “On Call” out of hours / weekend support cover (on a rota basis)

Desired skills / experience:

• A general interest and knowledge of PC computing and Windows Operating Systems
• Familiarity / knowledge of Microsoft Office applications: Word, Excel, & Outlook
• Confidence - you should be resilient and able to think independently
• Strong interpersonal skills - confidence in communicating with customers
• A "can-do" attitude
• Ability to travel including, working away from home on occasion

Salary:
£20,000 per annum. 

Working week:

• 37.5 hours a week: 
• Monday to Thursday, 9am to 5pm 
• Friday is from 9am to 4pm 

Benefits:

• Good culture and team
• Flexibility with working hours / Early finish on a Friday
• Long term career in IT, progress within the company
• You will gain additional IT Qualifications along the way 

Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.  
If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!