Argyll and Bute Council's ICT Department are seeking an Engineer within the ICT Desktop Team. This is a permanent full time post, working 35 hours per week and is based in Kilmory, Lochgilphead. This is an exciting role working with a dynamic team which has a strong focus on customer service.

About the role - You will be responsible for providing hardware and software support including first and second-line operational support, ensuring timely and efficient resolution of service requests, issues and incidents.

You must have up to date experience and strong skills centring on Microsoft operating systems, desktop applications and Microsoft 365 environment. Ideally, you will have experience in scripting and remote support along with excellent customer service experience and overall strengths in technical, troubleshooting and communication skills.

About you - You will have a minimum qualification at HNC level in an IT discipline along with at least 2 years experience of working in a similar role., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

About Argyll and Bute Council - Argyll and Bute is one of Scotland's most stunning areas. As its award-winning council, we play a vital part in the day-to-day life and long-term future of our beautiful and diverse communities. Our unwavering purpose is to make Argyll and Bute the place to be, the place where people want to live, to work and do business. And we are committed to making the council the place to have a great career, by providing excellent benefits and a friendly, dynamic working culture so that each of our 5000 colleagues can deliver services that help our corner of Scotland thrive. Join us to make a difference.

About the benefits you'll receive - Our employees make good things happen in the day-to-day life and for the longer term future of Argyll and Bute. We want you to feel valued working for us. We offer various benefits to support you, such as a competitive salary, pension scheme, generous leave entitlement, cycle to work scheme, discounts on gym memberships and leisure centres, wellbeing initiatives, and opportunities for learning and career growth. We also embrace a modern approach to work, offering a flexible first approach where possible to requests from our employees to how they work.

About the things that matter - We care about our people and the world around us and always aim to do the right thing. From employee recognition schemes to environmental policies we have many initiatives in place to help us look after the things we all care about.

Learn more here https://www.argyll-bute.gov.uk/my-council/jobs-and-careers/working-us

Flexible first approach - Argyll and Bute Council recognises the numerous benefits of a positive work-life balance to the wellbeing and productivity of our employees. We will take a flexible first approach to requests from our employees to change the way that they work. While we must balance such requests with the need to ensure the quality of the important services we deliver is not compromised, we will ensure that each request is given careful consideration with a view to achieving a positive outcome wherever possible.