IT Operations Analyst (4)

Royal London is seeking an IT Operations Analyst to ensure accurate maintenance of batch schedules and thorough acceptance testing, delivering quality system changes without compromising the production environment. The goal is to drive continuous improvements in availability, currency, and commerciality, supporting our mission to enhance customer choice. About your role

• Setting Up and Implementing Operating Environments: Establishing and managing the operating environment for new data applications, including scheduling and program controls.
• Production Support and Problem Resolution: Offering comprehensive support for production processes and resolving operational issues, which may require on-call availability.
• Change Management: Overseeing the Change Management process for the applications environment, ensuring changes are documented and managed effectively.
• Data Protection: Ensuring all business applications are protected to prevent data loss during online and batch processing.
• Disaster Recovery and Risk Management: Supporting disaster recovery tests, developing procedures for system recovery, and identifying single points of failure to mitigate risks.
  
  IT Support and Operational Experience: Previous experience in an IT Support role, providing operational support.
• Job Scheduling and Automation Tools: High-level experience with one or more job scheduling and automation tools.
• File Transfer Protocol Administration: Experience with both standard and secure file transfer protocol administration.
• Script and Batch Changes: Experience in designing, testing, and implementing script and batch changes through development partitions into production under robust change management processes.
  
  We're the UK's largest mutual life, pensions, and investment company, offering protection, long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits Inclusion, diversity and belonging. We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.