IT Support Engineer (Inch Cape)

As an IT Support Engineer, you will play a critical role in supporting the Inch Cape Offshore Windfarm Project. This role will focus on delivering key infrastructure and desktop support for all project-specific business functions, including servers, laptops, networking, cloud solutions and employee onboard/offboarding. The position involves design, deployment, and management of systems, ensuring compliance with security standards and regulatory requirements while maintaining smooth IT operations.,

• Provide robust support and administration for Microsoft 365 and Azure services (Exchange, SharePoint, Teams, etc.).
• Install, configure, and manage Windows Server and Desktop Operating Systems (Windows Server OS, Windows 11, Active Directory, Group Policy).
• Lead and manage project-related IT processes, including onboarding and offboarding of users, with an emphasis on improvement and automation.
• Ensure project-related IT systems comply with security standards, regulatory requirements, and best practices.
• Maintain an up-to-date inventory of technology hardware, software, and resources.
• Deploy and administer software and systems, including Microsoft 365 (Teams/OneDrive/SharePoint).
• Document system configurations, issues, resolutions, and generate regular reports on IT support and project progress.
• Collaborate with the IT Team with the delivery of IT projects specific to the assigned project.
  
  Essential
• Excellent problem-solving skills and the ability to diagnose and resolve complex IT issues efficiently.
• Ambitious, curious and strive for continuous improvement in ourselves and the services that we deliver.
• The ability to work well on your own initiative and take responsibility for tasks.
• Have excellent interpersonal skills and be an effective communicator.
• Be able to work under pressure, multi-task and manage priorities.
• Positive outlook with a continuous improvement mindset., Experience in a similar IT support role
• In-depth knowledge of IT products, including Windows Server, Core Infrastructure Server Hardware, Virtualization, Exchange/Office 365, Azure, and security solutions (Anti-Virus, Anti-Malware, Encryption, MFA Technologies).
• Strong understanding of Microsoft platforms, automation tools (PowerShell), Storage Area Networks, backup systems, and networking (TCP/IP, LAN, WAN, WLAN, VPN, switches, routers, firewalls).
• Proven ability to identify and implement system improvements and automation solutions.
Qualifications Essential
• At least 3 years' experience in a similar role
Desirable
• Relevant Computing Degree
Core Competencies
• Effective Communication
• Trust & Integrity
• Team Orientated
• Decisive
• Strategic Vision
• Adaptable
• Commercial/Business Awareness
  
  Red Rock Renewables is an investor, owner, operator and developer of renewable energy projects. Based in Edinburgh, Scotland, our growing team are passionate about generating clean energy and supporting the UK and Europe's net zero ambitions.
Our current portfolio includes five part or fully owned wind farm projects, each at different lifecycle stages. Our operational wind farms - Afton (100% equity), Beatrice (25%) and Överturingen (50%) - have an installed capacity of 320 MW (RRPL proportion), while our development projects - Benbrack onshore wind farm in the South West of Scotland (100%) and Inch Cape offshore wind farm off the East Coast (50%) - will deliver an additional 570 MW. We are committed to long term investment in the Scottish and UK market, onshore and offshore wind sectors in particular, and have strong growth ambitions to expand into the wider European market and other sustainable energy technologies. We are actively pursuing acquisition and development opportunities, including the offshore wind leasing rounds. Our Edinburgh headquarters puts us at the heart of the UK industry, while our team's expertise and experience working on some of the world's largest energy infrastructure projects allows us a unique opportunity to consider a variety of different opportunities and we welcome candidates to join us on this journey. Red Rock Renewables was established in 2016 when SDIC Power, a global power generation company headquartered in Beijing, China acquired Repsol's UK wind portfolio. For more information on Red Rock Renewables and what it's like to work with us, visit https://www.redrockrenewables.com/ .

A competitive salary and annual bonus along with a range of benefits including, family medical care, holiday purchase scheme, 10% non-contributory pension, life assurance, income protection and electric car scheme. The chance to work amongst a friendly, dedicated, sociable team and benefit from social, health and wellbeing initiatives. We are committed to providing ongoing training opportunities for all staff and invest in allowing you to reach your career goals. Through implementation of our hybrid working policy, we are committed to supporting a positive work-life balance for our employees whilst also maintaining valuable face time in the office. We're committed to achieving an equal gender balance and greater representation of all ethnic groups, both in our company and within the renewables industry. Diversity and inclusivity are central to our strength as a team as well as our culture as a business.