IT Systems Administrator

Overview

We are a dynamic and rapidly growing electronic security company, committed to delivering top-notch IT solutions for our internal users. We pride ourselves on fostering a collaborative and innovative work environment where your contributions truly make an impact.

Pointer is a values-driven organisation which celebrated its 50th year in 2022. It is a specialist electronic security and fire detection integrator employing 190 colleagues across the UK, with annual revenues of £17,000,000. We pride ourselves on delivering excellence to all our customers, many of which are blue chip. Delivery of excellence stems from our colleagues who are our greatest assets, many of which are long serving, often having started as part of our long-running apprentice scheme. We recruit like-minded candidates based on our PRIDE values: Passion, Respect, Integrity, Delivery and Expertise.

Key Responsibilities

- Windows Server Management: Install, configure, and maintain Windows Server environments, ensuring optimal performance and security.

- Microsoft Office 365: Manage and support Office 365 services, including Exchange Online, SharePoint, Teams, and OneDrive.

- Azure Active Directory (AD): Administer Azure AD, including user and group management, identity protection, and conditional access.

- Active Directory: Maintain and troubleshoot on-premise Active Directory environments, including Group Policy, DNS, and DHCP.

- Windows Autopilot: Implement and manage Windows Autopilot for device provisioning and configuration.

- System Monitoring and Maintenance: Monitor system performance and proactively resolve issues before they impact operations.

- Security and Compliance: Ensure systems are secure and compliant with company policies and industry standards.

- User Support: Provide Tier 2/3 support for escalated issues, ensuring timely resolution and excellent customer service.

- Travel: Occasionally travel to regional offices to provide on-site support and ensure the seamless operation of IT systems.

- Firewalls, CISCO Meraki maintenance, MAC based authentication.

Qualifications

- Experience: Minimum of 2 years in a Systems Administrator role, hands on.

- Technical Skills: Proficiency in Windows Server, Microsoft Office 365, Azure AD, Active Directory, and Windows Autopilot.

- Problem-Solving: Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues.

- Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.

- Certifications: Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Modern Desktop Administrator) are a plus as is a computer related degree.

- Travel: Willingness and ability to travel as needed.

If you possess these skills and are looking for a challenging role in system administration, we encourage you to apply for this position.

Job Types: Full-time, Permanent

Benefits:

Company pension

Employee discount

Free flu jabs

Health & wellbeing programme

Life insurance

Referral programme

Schedule:

Monday to Friday

Work Location: In person