Junior Business Analyst

Utopian Professional Recruitment are delighted to be working with our well established who are looking to expand their team with a Junior Business Analyst.

This opportunity would suit someone with a proven background in creating process documentation and training materials. The ideal candidate will be highly organised with a good attention to detail, as well as being a strong communicator with people at various levels.

Your key responsibilities will include: 

• Collaborate with business stakeholders to develop process documentation, work instructions, and training materials, while offering feedback on best practices to operational teams.
• Establish and standardize formats for all operational and project documentation, contributing to the improvement and upkeep of documentation governance frameworks and methodologies to ensure consistency.
• Work with teams and project leads to test and update documentation in response to service and process improvements.
• Track, monitor, and maintain business processes, process re-engineering, and key stakeholder journeys, and report findings to the Process Efficiency Manager.
• Adopt a diplomatic and tactful approach when working with teams and their stakeholders to gain a thorough understanding of the services and processes they deliver.
• Assist stakeholders in mapping current (As-Is) and future (To-Be) processes during continuous improvement and transition projects.
• Act as a champion for change, promoting and disseminating information about the benefits of fostering a culture of continuous improvement throughout the firm.
• Support the delivery of process improvement workshops and events, working with various stakeholders to address specific challenges.
• Provide coaching to staff on process map creation and the governance framework for process documentation.
• Encourage and support the development of a continuous improvement mindset across the firm through coaching and involvement in various improvement initiatives.

To be considered for this opportunity, our client does require the following background / experience:

• Proficient in using the MS Office Suite, including Word, Excel, Visio, and PowerPoint.
• Strong written and verbal communication skills.
• Previous experience in creating process documentation, work instructions, and training materials.
• Proven ability to capture and define process and system requirements, translating general needs into clear, actionable processes.
• Keen attention to detail, coupled with strong analytical and problem-solving abilities.
• The role requires extensive interaction with global stakeholders, necessitating a blend of intellect, maturity, strong character, and the ability to earn respect.
• Resilient and adaptable, able to respond effectively to pressure and changing demands.
• Capable of working independently, efficiently, and with initiative, delivering results swiftly.
• Strong team player with the ability to influence and motivate diverse teams towards achieving sustained process improvements.

Benefits

• Hours of Work – Monday to Friday 9-5.30pm
• Hybrid working – 3 days in the office, 2 days from home
• Salary – Excellent and will be discussed at time of application
• Generous holiday allowance
• Pension
• Private Medical Insurance
• Dental Insurance
• Life Assurance
• Employee Assistance & so much more!

Next Steps

For further information, please apply by emailing your CV to Utopian Recruitment ASAP. Our client is looking to interview and recruit for this position as soon as possible.

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Whilst Utopian Professional Recruitment strives to get in touch with all our applicants, it isn’t always possible. If you have not heard back from us within 5 working days after sending us your CV unfortunately you have not been shortlisted for this position.

Equal Opportunities

Utopian Professional Recruitment is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.

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