Junior eHealth Facilitator

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board. Take a look around the company https://jobs.scot.nhs.uk/ Share

The eHealth Department is currently looking to recruit in to this technical and facilitation deployment team a Junior eHealth Facilitator (Primary Care). We are looking for a highly motivated, very organised person with a proven track record of excellent customer services and colleague logistical support skills. The post is suitable for someone thinking about taking their first step or moving into a people facing digital career within a specialised IT training and mentoring sector in a Health Board setting. Experience of junior project support or junior office management type backgrounds is ideal. You will be responsible for supporting eHealth Facilitators and other technical specialists on this project in areas of deployment logistics, communications, customer enquiries, training bookings, data collection and analysis and meeting scheduling. This role as well as supporting a very busy and geographically stretched deployment team, may on occasion be required to travel to any remote and rural parts of the Highlands to support any training and mentoring sessions. The Junior eHealth Facilitator role also acts as a first line support service for busy GP staff and clinicians - experience of GP clinical systems or Primary Care is not essential but is desirable. The role requires very high levels of competency in the use of the standard Microsoft Office tools (particularly Excel and PowerPoint). Attention to detail is very important and a flair for design when creating PowerPoint slides for training purposes is important. The eHealth Facilitator Team is keen to attract another enthusiastic, flexible, positive, empathetic member - this post will work alongside both the specialist deployment team and the wider team. This full-time post is based at Assynt house (HQ) with opportunity for remote working and some requirement to travel to remote areas and/or attend events in person. Equipment for home working will be provided. This post will also provide opportunities for gaining experience and skills required for the eHealth Facilitator (Primary Care) as we aspire to work well together and provide the best service possible.

This is an exciting time of strategic digital change for the GP service within NHS Highland. A new team of specialists within the eHealth Department has been deployed to support 91 GP Practices with the complex digital and business change processes for the National GP IT Re-Provisioning Programme. By June 2026 all GP Practices in Scotland will migrate their clinical system and electronic document management system from LAN servers to CLOUD servers.,

• Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland
NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.