Lead Senior Health and Social Care Support Worker

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Highland Health and Social Care Services help people from all walks of life, as well as their families or carers. Health and Social Care in Highland provides help and assistance in many situations arising due to illness, disability, old age or poverty.

The post holder will provide assistance to the Care at Home Officer to support and supervise a team of Senior Health & Social Care Support Workers within the community to deliver a high standard of holistic care to individuals and their families/carers. 

The post holder will provide day to day professional support to the Senior Health & Social Care Support Workers, carry out practice observations, 1-2-1 supervision and assist staff in ensuring compliance with mandatory training and professional registration. 

The post holder will undertake regular service user reviews for the in-house Care at Home Service, independent sector providers and the wider integrated team and assist in the delivery of a person-centred Care at Home service to meet the assessed need and personal outcomes of those referred to the service in line with the Health and Social Care Standards and Scottish Social Services Council (SSSC) codes.  The post holder will work within the wider integrated multi disciplinary team.

In order to be able to carry out the duties of this post effectively and safely, candidates will be able to provide evidence of the following. Experience of working in a Health & Social Care setting; SVQ3 qualification in Health & Social Care; a good understanding of general office practice and procedure, excellent communication skills and the ability to work under pressure and respect confidentiality.

The post holder must have a full, clean driving licence and access to their own vehicle. 

This is a permanent full-time post of 37 hours to be worked in accordance with service requirements.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

Informal enquiries regarding the post to: Marieanne Mackenzie, Sutherland Care at Home Manager Tel: , Email: marieanne.mackenzie@nhs.scot or Tracey Campbell, Care at Home Officer Tel: , Email: tracey.campbell5@nhs.scot

Recruitment team can be contacted by e-mail northarea.recruitment@nhs.scot or telephoning .

ADDITIONAL INFORMATION FOR CANDIDATES

• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for short listing purposes
• Posts close at midnight on the indicated date
• For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
• Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately
• Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates
• Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues
• We recommend using the Internet Browser 'Google Chrome' or 'Microsoft Edge' when using Jobtrain
• Once you have submitted your application form you will be unable to make any amendments
• Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland
  
  
  

NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay.  This reduction will also be applied pro rata for part time staff.  This advert and any subsequent offer/contract of employment therefore reflects the new working hours.  However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week.  If you have any questions or concerns please contact the Recruiting Board.