Learning & Organisational Development Advisor 12 Month FTC

About Ashurst

Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law.

Department/Role overview

The global Learning and Organisational Development (L&OD) team is a centralised team predominantly based in Australia and the UK. The team works as one team, providing the same high quality learning experience and global offerings to our people in all of our offices around the world.

The L&OD Advisor is a broad support role that includes the coordination of L&OD programmes, projects and initiatives. The role will assist with programme coordination including learning event management and logistics, production of learning materials and operation of learning technologies; supporting strategic projects; CPD advice and response to Ashurst Academy and CPD queries; and delegation of administrative tasks to ASC People.

This role will use technology that supports L&OD including learning management systems, and other software for the development and facilitation of online learning. This role will often be the first point of contact for L&OD programme participants and may be a first contact point for L&OD queries and requests from staff globally.

The wider L&OD team is part of the People & Culture function and is responsible for a range of learning and development programmes, projects and services including professional skills development for all levels from vacation scheme participants to Partner and business support staff across the firm.

The L&OD Advisor needs strong attention to detail, and the ability to manage competing tasks and deadlines in a busy environment. They must have exceptional communication and programme/project coordination skills, and the ability to work collaboratively in a geographical dispersed team.

Liaise with L&OD Leads, Managers and Consultants about the coordination, implementation, delivery and evaluation of L&OD programmes/projects and initiatives including:

Main responsibilities

Liaise with L&OD Leads, Managers and Consultants about the coordination, implementation, delivery and evaluation of L&OD programmes/projects and initiatives including:

• Establishment of calendars/schedules and marketing plans.
• Coordination of facilitators, logistics and learning technology.
• Delegation of administrative tasks to ASC People.
• Respond to enquiries and provide support to internal clients and programme participants.
• Process management and continuous improvement.
• Budget control and reporting.
• External supplier liaison.
• Manage learning events including large major events such as global and regional career transition programmes.
• Manage/track projects and develop project documentation including schedules, budgets and communication and quality management plans.
• Support L&OD Leads, Manager and Consultants with the administration of coaching assignments including the maintenance of confidential material.
• Work collaboratively with the Learning Management System (LMS) Analysts as LMS SuperUsers to maximise the efficient and effective use of the LMS for the L&OD function and the firm.
• Provide support to the L&OD team and undertake special projects including learning and supporting new technology, processes and procedures as required.
• Develop and maintain strong relationships and partnerships with internal and external stakeholders.
• Collaborate with other L&OD team members to complete tasks including through the use of workflow tools.
• Set up and production of virtual classroom and remote learning technology.
• Coordinate and monitor CPD requirements and requests including providing subject matter expertise where required and supporting team through to the end of CPD year by jurisdiction.
• Risk & Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requirements and internal policies.

Essential skills and experience

• Ability to work autonomously and as part of a team.
• Experience in coordination and event management role.
• Ability to use and quickly learn new IT systems and learning technology.
• Proficient in the use of MS Office Suite.
• Collaborative team player with a can-do attitude.
• Forward thinker who is able to plan ahead proactively.
• Clear and precise communicator.
• Outstanding attention to detail and responsiveness.
• Outstanding client service orientation.

Desired skills and experience

• Professional services or corporate experience, preferably in an L&OD related role.
• Understanding of the legal environment and lawyers' work practices.
• Experience using learning management systems and other technology.
• Project coordination or support would be very useful.

Background checks

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations.