Learning and Teaching Coordinator

Post Details

Full time

Open ended

The closing date for applications is midnight on Sunday 27 October 2024.

Interviews are expected to take place week commencing Monday 11 November 2024.

There is an expectation that work will be undertaken in the UK.

This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.

The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

The Post

You will be based within the Faculty of Social Sciences as part of the wider Student and Faculty Operations grouping which brings together faculty-based professional services teams and related central services.

You will be responsible for delivering a range of activities relating to the administration of academic programmes and other Faculty activities, supporting the student experience, and providing support to academic staff, students and professional service colleagues.

You will demonstrate excellent communication, organisational and administrative skills and be proactive in supporting the day-to-day operations of a busy office. An interest in supporting the student community is essential as is the ability to work flexibly as part of a team and to manage competing priorities to maintain a high standard of service at all times.

You will be responsible for coordinating and supervising tasks within a team of Administrators. Adopting a continuous improvement approach, you will ensure that systems, processes and procedures are customer focused and compliant with both University regulations and the requirements of external accrediting bodies.

Working closely with colleagues within central professional services teams is essential and key relationships will include Student Administration, Academic Registry, Accessibility and Inclusion and Student Support Services.

Description of Duties

• Provide administrative support across a range of academic programmes and activities
• Delivery of an efficient and effective service and experience to staff and students
• Coordinate the delivery of faculty teaching and examination activities
• Support committees, working groups and other meetings, as required
• Support preparations for internal external quality assurance purposes
• Support assigned financial tasks
• Building and maintaining relationships with colleagues and external stakeholders, sharing good practice and enable smooth running of your areas of responsibility

Essential Criteria

Qualifications

• Educated to a minimum of HND level, or equivalent professional experience.

Communication

• Communicating verbally and in writing
• Listening actively

Organisation and business planning

• Coordinating and delivering work priorities
• Responding to customer requirements

Data Analysis

• Organising information
• Overseeing records management

Digital

• Utilising software to enable delivery

Interpersonal

• Delivering customer service
• Managing customer expectations
• Collaborating and working as a team
• Building and maintaining good relationships

Judgement

• Interpreting available information
•  Identifying and resolving problems

For a full description of duties and essential/desirable criteria please click the apply button, which will take you directly to the University Website.