You will be the welcoming face of our Leisure Centre, engaging with guests face to face and over the phone. Duties will also include assisting with the up keep of the Leisure Centre, helping our guests with any requirements during their stay and general reception duties inlcuding taking payments. You will also be required to track and respond to daily emails, you will be responsible for membership enquiries and signing up new members and will also be responsible for communications on our socail media page. So, if you're friendly, have a welcoming smile and genuine love for sporting activities, we would love to hear from you. You will be interested in people and able to talk confidently to them. What we need from you Previous customer service experience, good attention to detail and good IT skills are essential. You will work to a fixed rota with hours either in the mornings, evenings or weekends however you will need to be flexible with hours when the demand is required. You will be able to show us you can handle all situations in a caring and helpful manner. You will take a pride in what you do and have high personal standards of cleanliness.

• A Friendly & Supportive Team - Work in a fun, welcoming environment where team spirit and well-being are a priority.
• Grow with Us - We invest in our people. Whether you're looking to develop new skills or take the next step in your career, we'll support you every step of the way.
• Career Progression - With multiple hotels, departments, and roles, you'll have plenty of opportunities to grow and explore new career paths.
• Leadership Development - Get access to our Be A Leader programme and develop the skills to take your career further.
• Exclusive Discounts - Enjoy discounted leisure membership, 30% off retail, 30% of food and drinks, plus great savings on hotel activities.
• Team Rate Hotel Stays - Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
• Refer a friend initiative - earn a bonus up to £250-£500 for each successful team member or manager which you recommend to us.
• Guest mention incentive - earn an extra £5 for each guest review which positively mentions you.
• Live-in Accommodation - On-site housing is available, with bills included, making your move stress-free.
• Free Meals on Shift - Stay fuelled and focused with delicious staff meals while you work.
• Wellbeing Support - Access 24/7 confidential support via the Penninsula Employee Assistance Programme, covering mental health, financial advice, and more.
• Team Events & Annual Staff Party - We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
Whether you're looking to start your hospitality career or take the next step, we'd love to hear from you. Please note, this opportunity does not qualify for sponsorship. To be considered for this role you should already have a right to work in the UK. Careers at the Crieff Hydro Family of Hotels We have dedicated social media pages for our Careers within the Crieff Hydro Family of Hotels. Give us a follow to keep up to date with the latest careers news and insights. Facebook: Crieff Hydro Family Careers | Crieff Instagram: instagram.com