LGBT+ Helpline Project Assistant

We are seeking to recruit a motivated and effective LGBT+ Helpline Project Assistant to support the Helpline Coordinator to deliver our national LGBT+ Helpline, contributing to the development of our ambitious vision for LGBT health, wellbeing and equality in Scotland. The main purpose of the LGBT+ Helpline Assistant role is to support the LGBT+ Helpline Coordinator in running the Helpline. This will entail: supervising volunteers and sessional staff during shifts taking secondary calls on the Helpline while supporting volunteers assisting with creating and maintaining the rota providing direct supervision to some volunteers assisting with training delivery updating the resources database assisting with promotion. The postholder must be committed to LGBT+ equality and be LGBT+ culturally aware. We require an individual with experience of providing phone-based emotional support. The postholder must be experienced in supporting volunteers and/or staff. And we require an LGBT+ Helpline Assistant who is highly organised and an excellent communicator., None specified

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We are a dynamic organisation that works to promote the health, wellbeing and equality of lesbian, gay, bisexual and transgender (LGBT) people in Scotland