Manager, Design & Customer Market Intel (Advice & D2C)

The role of Design & Governance Manager sits within the Investment Solutions function and is responsible for supporting the Senior Manager, Design & Governance on investment solution design and ongoing oversight & governance. Familiar with the life-cycle of investment solutions, you'll be used to working within a Consumer Duty environment and the requirements of the FCA PROD Handbook. Reporting to the Senior Manager, Design & Governance, you'll have a passion for innovation and providing customers with outstanding investment solutions on an ongoing basis. What you'll be doing:

• Contribution for initial and ongoing design of investment solutions across D2C and Advised distribution channels.
• Leading departmental market intelligence and positioning of investment solutions across D2C & Advised distribution channels.
• Working with propositional teams from around the IP&I organisation in D2C & advised distribution channels.
• Supporting Senior Manager, Design & Governance on investment related propositional improvements and closures.
• Support within Investment Solutions, providing market intelligence, sales support and training to distribution team members.
• Reporting upon existing investment solutions, ensuring adherence with internal objectives and control environment.
  
  Experience of operating in a regulatory environment, ensuring ongoing compliance with external benchmarks and regulations.
• Experience of the life cycle of investment solutions having worked within a Consumer Duty environment.
• Operational experience with the FCA PROD Handbook.
• Keen interest and knowledge of competitive landscape across D2C and advised channels.
• Outstanding stakeholder leadership skills.
• Committed to continuous personal development, seeking out learning opportunities.
  
  At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares!
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies