Meeting & Events Sales Co-ordinator

We want you to be Responsible for managing all aspects of the Meeting & Events department. Maximise the profitability of meeting and events operations through effective cost controls and supplier negotiation. Maintain consistent standards of service, ensuring guest satisfaction while creating a work environment that supports organisational values.,

• Be responsible for updating S&C with accurate and relevant information as well as producing any reports that are required in order to measure progress and opportunity
• Ensure the function sheets are distributed to the relevant departments in a timely manner, paying particular attention to the content detail
• Daily conference billing.
• Investigate any queries with regards to charges and billing.
• Ensure all brochure requests, information and relevant details requested by clients are sent out.
• Ensure all confirmations and relevant details are filed away. Be responsible for maintaining C&B files.
• Attend weekly revenue and operations meetings, ensuring all relevant figures are up to date
• Identify new sales leads, chase and secure the lead with the guidance of the Sales Manager.
• Deal with complaints in a friendly and efficient manner ensuring guest satisfaction at all times.
• Take the lead for ensuring that all site inspections are fulfilled professionally,
• Be familiar of sister hotels where cross-selling opportunities exist and ensure leads are forwarded on and followed up
• Carry out the company's customer relations policy and communicate hotel services to guests.
• Maintain high standards of self presentation at all times.
• Actively participate in any training and personal exercises designed to improve standards and performance.
• Work in accordance with Standard operating procedures for the department.
• Keep staff/work areas tidy, safe and report any hazard, accident, loss or damage to management.
Why come and work for us - to receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.


• Self motivated and self confident in all aspects of guest relations.
• Must have the ability to prioritise and delegate work whilst also providing training and support.
• Be courteous and focused on providing a consistently high standard of service.
• Must be standards driven and detail orientated.
• Must have the ability to multitask in a fast paced environment., Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.


• Varied and interesting work- no day is the same
• Flexible working hours- shift working is what we do but not split shifts - we want you to have a work-life balance too
• Having the chance to work with and around friendly people - we have a great culture with employee satisfaction at 83.3% (2016 result)
• Birthday cards every year- we celebrate everything
• The opportunity to work for a well respected brand where people development is at the heart of our culture
• Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support
• A smart Uniform
• Meals on duty
• Monthly engagement activities- we like to have fun while working hard
• Annual Charity Event Day- we help and support our communities
• So many training courses that your brain may not be able to squeeze them all in
• Employee of the month earning you a little bonus and fame for the month.
• Leo Points - earn points and claim them back on gifts that you want
• Stay at one of our hotels for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too.
• 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days
• Sensible benefits that could save you money -Pension Scheme, Life assurance, wellbeing support, wedding leave