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MINI Business Manager

BMW, Blythswood New Town, Glasgow City

MINI Business Manager

Salary Not Specified

BMW, Blythswood New Town, Glasgow City

  • Full time
  • Permanent
  • Onsite working

Posted 2 days ago, 3 Oct | Get your application in today.

Closing date: Closing date not specified

job Ref: 014537e284a14168b1b4bd35245af625

Full Job Description

  • To facilitate the sale of finance and insurance products for customers.
  • To ensure the highest level of customer satisfaction is achieved.
  • Meeting with or speaking to all customers who are in the process of purchasing a new or used vehicle in order to qualify their needs and requirements and to present the most suitable product solutions (also to undertake the Demands and Needs Statement).
  • Presents additional insurance products to customers (if suitable via Statement of Demands and Needs (SDN)).
  • Monitors overall department performance.
  • Achieve Park's business plan objectives.
  • Ensure that TCF objectives & process are carried out thoroughly.
  • Maintain and develop good relationships with customers by meeting and exceeding their expectations.
  • Manages customer problems, complaints and difficult situations in relation to insurance and finance products, consequently resolving the issue to mutual satisfaction of the customer and Park's Motor Group.
  • Collect relevant Management Information (MI).
  • Ensures that all Park's Motor Group policies and objectives are followed.
  • Continually observing for instances of financial crime (Money Laundering & Fraud).
  • Ensure that all relevant training is carried out.
  • Report to General Manager & Group Business Manager & Group Sales Director.

    As a Douglas Park MINI Business Manager you will be a dynamic and forward thinking professional as you build ongoing relationships with our customers and your team. If you are a self-motivated leader, who can offer excellent customer service, then we can offer you an exciting opportunity to join our successful team at Glasgow MINI.

    30 days holiday per year.
  • Full manufacturer product training and accreditation.
  • Support that will allow you to fulfil your potential whilst building a career for life with a reputable company.
  • Childcare Vouchers Scheme.
  • Vehicle, parts and servicing discount.
  • 5 day working week., Similar searches: Permanent, Full-time, MINI Careers, Managerial, Competitive