Modern Apprentice - Children and Families Duty Team - SBO08699

£20,001 - £30,000

SCOTTISH BORDERS COUNCIL, Langlee, Scottish Borders

Full time
Temporary

Posted today, 25 Nov | Get your application in now to be one of the first to apply.

Closing date: 09-12-2024 (In 13 days)

job Ref: SBO08699

Full Job Description

Job Details

Hourly Rate: £12.56 Living Wage.*

Salary: £22,921.97 (35 FTE)

Hours: 35

Contract Duration: Temporary until 31/05/2026

Grade: Scottish Local Government Living Wage

Role Purpose

This post will be based within the Children and Families Duty Team in Langlee, Galashiels.

The team provides administration support for the Social Work staff within the Children & Families Duty Team and work closely with partner agencies such as Education, Police and Health.
As a Modern Apprentice within the Business Support Team your main duties will include:
• Telephone answering
• Letter typing and distribution
• Minute taking and distribution
• Processing Police Concern Forms
• Processing Inter-Agency referrals
• Processing data entry tasks as directed by the Senior Social Worker or Team Leader
• Use of SBC applications such as Mosaic, Business World, Intranet, One Drive and Microsoft packages
• Being first point of telephone/email contact to the public and Professionals
• Monitoring of Team mailboxes
• Completing Mosaic Incoming Tasks

Essential

In accordance with Scottish Borders Councils priorities, you will need to be aged 16-24 (at the point of starting the Apprenticeship) to qualify for this position.

Minimum of 3 National 5 grades

Informal Enquiries

Informal enquiries may be made to Helena Sharpe by telephone on or by email at helena.sharpe@scotborders.gov.uk.

Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.