Modern Apprentice (Customer Service) (2) - ANG05367

You will have the opportunity to benefit from our flexible and agile working practices. This means you will work from home for part of your week and spend some time in council buildings to best suit your work, meetings and collaboration.

Working within the IT service you will work towards achieving an SCQF Level 6 Diploma - Information Technology & Telecommunications Professionals.

Your duties will include manning the service desk, telephone duties, request/incident handling and general administrative duties using a range of software packages.

These jobs are temporary for up to 18 months from date of appointment.

Places on the Modern Apprenticeship programme are conditional upon securing apprenticeship funding.

For these positions, funding is available for applicants aged 16-24 and for disabled and care-experienced applicants between the ages of 16-26.