Modern Apprentice (IT) - ABC11575

Job Purpose:

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for.

Location: Marischal College, Broad Street, Aberdeen

Duration: Apprenticeship, Full Time

The Modern Apprenticeship Programme is targeted at building our workforce of the future. Funding for training is available for applicants aged 16-19 and 20-24 (depending on the framework) and for disabled and care-experienced applicants between the age of 16-29. Please ensure, if you are applying for a Modern Apprentice post, that you meet one of these criteria.

Job Purpose:

The purpose of this post is to provide the post holder with training to develop skills in configuration, administration and support of the Council’s ICT infrastructure, applications and services. The post holder will work towards a Modern Apprenticeship (IT and Telecommunications) at SCQF Level 5 or Level 6.

The post holder needs to hold as a minimum:

Three Standard Grades at Level 3 or above with Computing desirable, or

Relevant work experience

The postholder is able to demonstrate:

Skills and experience in:

• Good customer service
• Working as a self-motivated team player
• Following instructions and written processes

An understanding of:

• Microsoft Windows 10/11
• Microsoft 365 (e.g. Word, Excel, PowerPoint and Outlook)
• Android and/or Apple smartphones

And a commitment to:

• Completing the Modern Apprenticeship.
• Maintaining the highest standards of IT security and data protection.
• Paying close attention to detail and accuracy in reporting.
• Using initiative, being flexible and self-motivated, and showing a positive attitude.
• Sharing technical information pertinent to the service.
• Identifying recurring problems and trends and notifying managers accordingly.
• Managing own tasks across various workflows; prioritising appropriately.
• Keeping abreast of emerging technologies, embracing innovation and change.
• Developing the skills, knowledge and behaviours set out in the Council’s Capability Framework, shaped by the organisation’s Guiding Principles.

About Us

Please see the Job Profile for further details.

Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion. For further information, please see our Equality, Diversity, Inclusion and Recruitment pack.

Flexible Working

We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.

Disability Confident

We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact AskHR@aberdeencity.gov.uk.

Armed Forces

We are a forces-friendly employer, have signed the Armed Forces Covenant and are a silver award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: armedforces@aberdeencity.gov.uk. We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.

Guaranteed Interview Scheme

We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for the role they are applying for who:

• have a disability as defined by the Equality Act 2010 (all jobs)
• looked after young people, those that are in continuing care or are a care leaver up to the age of 29 (all jobs)
• are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
• have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
• are New Scots* aged 16-24 and are applying for any apprenticeships

*"New Scots" are defined as refugees and asylum seekers who are in Scottish communities and include those who have been granted refugee status or another form of humanitarian protection, people seeking asylum, those who have been refused asylum, and those whose application has been refused but who remain in Scotland.

Further information can be found at https://www.aberdeencity.gov.uk/services/jobs