Monitoring Officer (2 Posts) - GLA12811

Job Description

An opportunity has arisen within Neighbourhoods, Regeneration and Sustainability for 2 Monitoring Officers to join our Alarm Receiving Centre on a permanent basis.

NRS brings together a diverse range of Glasgow City Council operational, technical and development services that focus on sustainable transport, place making and delivering essential city services.

If you’re interested in working within a service that touches on all aspects within the city, please read on.

Position Details

The Monitoring Officer will be responsible for monitoring the safety of vulnerable workers, responding to fire, intruder and lone worker alarm activations, and reporting incidents of note. Implementing agreed client escalation and business continuity plans and carry out relevant duties within the Alarm Receiving Centre including production of basic incident reports.

Further details regarding what this role entails are noted within the Job Description for the post, whilst the Person Specification document confirms the key competencies you are required to demonstrate in your application.

Please note an SIA Licence (CCTV) would be advantageous, though should the successful candidate not hold this training will be provided to allow them to undertake this role.

Contract Details

Weekly Hours: an average of 35 hours + 3.5 hours contractual overtime per week

Work Pattern: 4 on, 4 off pattern on a rotating pattern of dayshifts (7am – 7pm) and nightshifts (7pm – 7am)

Annual Salary: £25,722.72 - £30,307.64 on an incremental scale

Additional Payments: In addition to the annual salary the role attracts an annual payment of £2,332.35 - £2,682.63 for the contractual overtime, and an annual non-standard hours (NSH) allowance of £5,125.37.

Key Pre-Employment Information

As part of the pre-employment checks for this post the successful candidate(s) will have to undergo a BS7858 Security Screening check which will involve a 5 or 10-year career history check, a financial probity check and criminal record screening. This will be completed in addition to the Council’s own standard pre-employment checks, which will be detailed to the successful candidate(s) following interviews.

Benefits of working with us

Glasgow City Council employees have access to a wide-ranging and generous benefits package. If you’re successful in your job application, you’ll have access to these benefits which include:

• 26 days (182 hours) paid annual leave, rising to 29 days (203) hours after 5 years’ service
• 5 days (87.5 hours) paid public holidays each year
• Local government pension scheme
• Life and Personal Accident Insurance
• Occupational Sickness Pay
• Staff Benefit Scheme
• Glasgow Credit Union

For guidance on completing your application, and to view other benefits on offer for employees of Glasgow City Council, please visit the following link: https://www.glasgow.gov.uk/vacancies.

Application Packs

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, Audio and other languages. To request an alternative Application Pack please phone . Packs will be posted out to you within 3 working days of receiving your telephone request. Please note the closing date of the job advert to ensure that you give yourself plenty of time to complete your application form and return it to us.

Further Information

Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see

GCC Job Evaluation

For further information about working for us please refer to our website GCC HR Policies